Reviews (3,196)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.
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Updating my review:
It's really hurting my abandoned cart workflow that I cannot segment my campaign between previous purchasers and new customers. I'm still overall happy with Omnisend, but am frustrated with the lack of this option that I had in MailChimp. I have different messaging for these two segments in Abandoned Carts and do not want to train my loyal customers to just wait for a coupon after abandoning a cart.
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I've spent the last couple days migrating over to OmniSend from MailChimp and so far I am SO happy to be doing it! It's easy and intuitive to use with a lot of great features! I have high hopes for my new workflows and campaigns to out-perform what I was doing previously.
Automation workflows are really easy to set up, and I love the cancellation trigger. I'm also really excited to check out the Facebook & Google Audience Syncs, although I haven't quite gotten that far yet. I'm expecting that to be a great feature though.
Just a couple things I'd like to see added:
- I need a way to segment some of my workflows between customers who have previously purchased vs. new customers. I have different messaging to use for new clients vs. repeat buyers. This is particularly critical for an abandoned cart workflow. This is the only thing so far I've found that I'm losing in the switch.
- I also would love a better option for the order follow up email workflow. I see the value of the thumbs up / thumbs down feedback block, but I'd really rather encourage customers to leave reviews on my website. I do this with another app right now, but if it could be accomplished with OmniSend, that would be amazing.
Otherwise, super happy with the switch. I've spent the weekend setting up all my automated workflows, and I'll be ready to start sending newsletter campaigns next week.
I've just switched from MailChimp to Omnisend. Fantastic free trail. So easy to use. I couldn't be happier.
easy to understand, reallt like this program! Always get sales when we send it out, dont need to know code to use it
An absolute dream to work with, so intuitive and easy to use- plus some lovely design features. Good riddance Mailchimp!
So far very easy to work with. Straight forward integration from Mail chimp and easy to navigate interface. It exactly what I was looking for in a email marketing app.
This is THE APP that you need to increase sells ! Wow very nice product. I recommend 100%. It help me a lot to keep in touch with my customers. The SMS tool work perfectly !
Easy to navigate interface and sync from previous mail provider, great tools and assistance when needed. A happy change from mailchimp.
Une aplication efficace et vraiement facile a utiliser. Je recomande cet aplication en espérant que le tout soit efficace .
Coming from mailchimp, didn't think I would find a better alternative but I love this app so much better! Customer support was amazing and helpful. Give us a follow on instagram: prxsper ♥
Just switched from Mailchimp, and this app has been wonderful! Really superior when compared to Mailchimp. Lots of functionalities and great support.
