Reviews (3,200)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.
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very powerful！
"Very powerful" is exactly what we're going for! Having email, SMS, and AI-powered ecommerce marketing in one place should feel that way. Thanks for sharing!
Just getting started, but already the agent help has been wonderful!
Starting strong is always a good sign! We're glad our support team has been there for you right from the beginning. We're here every step of the way as you get more out of Omnisend.
Just signed up a couple of months ago. The pricing is exactly what we expected it to be and there were no surprises (despite what some other reviews state). We came from another large provider and were treated like just one of 1000's of their customers. When problems started, we had nowhere to turn. We looked at 2-3 other, very large providers, but could not warrant spending nearly $1000 a month, so we turned to Omnisend.
Omnisend has some great features and some that do cost extra if you decide to add them. But, they have a GREAT feature where you do not pay per email, but rather per email that you CONTACT. That alone has really driven down our costs.
Overall, we have been happy, continue to learn and tweak the system and hope to keep using it for years to come.
Thanks for this! It's great to know the contact-based pricing is delivering the cost efficiency you needed. Switching from a large provider takes confidence, and we're here to make sure that decision keeps paying off as you refine and scale. Looking forward to being part of your success for years ahead.
learning curve but there is a lot of assistance!
Every tool worth using takes a little time to get comfortable with, and it's great to know the support along the way made a difference. That foundation will pay off as you scale your campaigns and get more out of the platform.
I was struggling do some back of house work and Thiago patiently walked me through each and every step AND helped me troubleshoot what I had done wrong on GoDaddy's side. I literally couldn't have done it without the awesome help and customer support. Thank you!
Thank you so much for this feedback! We're really happy our support could guide you through each step and get everything sorted. That kind of hands-on support is what we're here for, so you can keep building your business without the roadblocks.
Baarath, really professional guy
Professional and helpful is exactly what we aim for from our team. Thanks for the kind feedback - we'll make sure it gets passed along!
Very new to this, but my first campaign was very easy to create and worked in with Shopify very succinctly. Hopefully it goes well!
Appreciate you sharing this! When your first campaign comes together easily and syncs seamlessly with Shopify, you're set up to see real results. We're with you as you build this success.
Excellent customer support and very easy to set up and use.
Appreciate you saying that! Simple setup and reliable support are two things we take seriously - really glad both came through for you.
J’ai utilisé Omnisend pour la première fois afin d’envoyer ma toute première newsletter et j’ai vraiment apprécié l’expérience. Les étapes de création sont simples et faciles à comprendre, même lorsqu’on débute dans le marketing par courriel.
J’ai particulièrement aimé le fait de pouvoir s’envoyer un email test avant l’envoi final, ce qui permet de vérifier le rendu et d’être plus en confiance. Les templates proposés sont beaux, professionnels et très pratiques pour les débutants.
Je recommande définitivement Omnisend à ceux et celles qui souhaitent commencer à créer des newsletters facilement et efficacement.
Merci pour ce retour! 🙌 It's wonderful to know the platform made your first newsletter simple and stress-free. The test email feature and templates are there to give you confidence as you build, and it's great to hear they worked well for you. Thanks for recommending us to others just getting started!
great assistance by service
That's great to hear! Having reliable support behind you makes a real difference, and we're always here when you need us.
