Reviews (3,196)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.
Refine
-
By rating
Transitioning from Mailchimp to Omnisend made EASY! 2 Thumbs Up.
I used this app to set up some automation for abandoned cart emails and it was very easy to work with. I thought the templates were great and step by step process work flow guided me right through. I'm happy so far.
So, I am a switchover from the MailChimp trauma... and I've always disliked the clunky MailChimp interface... but OmniSend has not only made the transition easy (and I had custom forms and everything) but their interface is awesome. Everything is visual, easy to follow, and allows me to focus on content rather than trying to do what I want with a bad interface like MailChimp. The support is quick, and super friendly to - it does make a difference. Thanks so much Omnisend for making a potentially painful process easy!
We just moved over from Shopify, export of current lists was seamless, user interface was great and very simple to follow
definitely recommended
A nice feature addition would be to edit images size within the app
Used it ans is very useful, specially the live view of the store, couldn’t find a similar feature elsewhere..
This is a great app! Super easy to use and just sent my first campaign with it... we'll see how it goes. Would definitely recommend!
I am not sure why all the hype. I personally had the worst experience ever after switching from MailChimp, or rather trying to switch. The customer service is nonexistent, that's how unresponsive they are. I had a simple problem and after their initial suggestion I had to wait for two days didn't work, the support simply disappeared - NO ANSWER at all. Basically the app is way worse than MailChimp, there is no obvious way to set up any other account access, every person on your store has their own account and can screw things up from their free account with no way to fix it from yours, you have to keep switching between to find out who did what if the staff is not admitting it. It's simply atrocious so far and ever so clunky. I haven't tried to send anything yet and not sure I want to, after this initial clusterwhatever.
So sorry to hear you feel this way. We could not locate your conversation, could you send us an email to support@omnisend.com and we will solve your problem immediately?
As for the user right management, we truly appreciate your feedback. The team is currently working on this feature to ensure you have a possibility to differentiate what information might be visible for a particular user and empower the right person for your account. We expect to release this new feature very soon, by the end of Q2!
Very user-friendly, esp for us who are not trained in any eDM design. integration with shopify is supherd. highly recommended.
I made the switch over from Mail chimp. Very happy with what this can do and how the emails look. I would recommend this to other users.
I've just made the switch from Mailchimp, and I've only sent one email so far with Omnisend, but I love the templates and creative options available. So easy to customize, and immediately looks professional. I'm excited to dig in further to create interactive birthday emails for my subscribers and explore all of the options Omnisend has to offer!
