Omnisend Email Marketing & SMS

The email editor is great and has enough power to make really nice looking and engaging emails. The analytics are good and the interface is easy to navigate, The little bit of customer support I have needed has been very responsive and helpful.

Es el mejor que he probado hasta ahorita! tiene excelentes plantillas y es muy accesible para hacer custom para tu marca!

Mucho mejor que Mailchimp.
Mas facil de usar, mas amigable mejores diseños para escoger los templates.

The app is good and as complex as you need it to be. Great customer support to help you through difficult moments.

Absolutly Great App. Very powerful. Lot's of features that other email marketing apps do not have. SMS, Messenger, scratch card, gift box, product picker, wheel of fortune sign up form, etc... Worth every $

switched from mailchimp, easy to use, some nice features i didn't have before,
templates look better my opinion, happy so far

I just sent out my first campaign. Easy to navigate and complete my Website Relaunch announcement. Also easy to integrate with my Shopify e-commerce site. So far so good! Just moved over from Mailchimp.

I have tested a lot of email platforms in the last several months, and Omnisend is really a step above the rest. From the ease of set up, integration with Shopify, and building automations and campaigns, this has been just what I was looking for in a system.

I have changed this review a few times because I really enjoy the app but have had some issues with customer support. Fortunately, after requesting my ticket be forwarded to a supervisor the issue was handled promptly so I will once again be giving this app 5 stars.

This app is a complete scam. I'm unsure where these positive reviews are coming from but if you have a large mailing list, BUYER BEWARE! They added 8,000 untraceable subscribers overnight to our list. I'm not exaggerating, you read that right. We sent our last campaign on May 27 to all subscribers and the following afternoon when we logged in, our subscriber count had shot + 8,000 subs. Luckily, we've been working on our list for the past week so it was caught right away.
They were trying to place the blame on us saying we may have added 8,000 contacts manually (on what planet?). After we implied that these were added by them and this is bad business and suspicious on their part, they apologized profusely then started completely ignoring us until we got Shopify involved. Though, mind you, they were replying within 10 minutes of our messages prior to this.

We finally received a response after Shopify stepping in and after much back and forth they tried to say it was a "bot attack", lol - right. In the almost 4 years we were with Mailchimp, this has absolutely never happened.
Either they have no clue what's happening and there are some serious flaws in their platform or they're trying to place the blame elsewhere. The really strange part is we cannot trace them, no matter how many times we segment list and countless filters/tags we've tried. Nevertheless, this entire app is suspect. And with this sort of ridiculous response after days of being ignored, which is a pretty serious issue to ignore by the way, we immediately cancelled our account.

Shopify should definitely stop recommending this app to accounts migrating from Mailchimp, it's a complete scam and their "customer service" really has no knowledge of the platform and selectively mark messages as seen and unseen. This was a complete waste of time all around.

Watch Omnisend reply to this review with some BS. Save it, we've heard it all from your "team".