Reviews (3,197)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

Edited July 2, 2019

I have two websites and I always struggle to make dif campaigns, spending hours on dividing customers on dif websites.

Piccadilly Shoes NZ
New Zealand
About 1 hour using the app
July 2, 2019

Incredible customer support left me without breath! I was just starting to setup my app and came up lot of questions... just ask them and in less than 5 minutes all was clear. Amazing

www.coffeegems.co.uk
United Kingdom
38 minutes using the app
July 5, 2019

Most integrations, require an additional service. I love how Omnisend has everything integrated into a single solution. It's extremely easy to setup and customizable to boot. I reached out to support and they were very helpful and prompt to respond. Highly recommend!

OMAURA SKIN
United States
About 8 hours using the app
July 7, 2019

Found this app very user friendly which is great when you have so many other things to do. Really easy way to add products directly from your store to your emails too. Very much recommended by The Tiny Art Co.

The Tiny Art Co
United Kingdom
5 days using the app
July 10, 2019

I just started to use this app and created an e-mail to my customers. It is quite easy to use and effective. Thanks.

Herbişi
Türkiye
6 months using the app
July 10, 2019

I used this app to help me do email, I really like it. The interface is very clean and tidy, easy to operate, and the template is exquisite. Five stars!

ties2you
China
About 17 hours using the app
July 14, 2019

The app has all the features I need to get started with fully automated emails campaigns, and the support team is best in class. The level of support I've been getting is second to none.

Best Fitness Equipment
Australia
6 days using the app
July 15, 2019

Came here from Mailchimp... Much better UI, Better templates, Cheaper and offers more features. Definitely recommend!

UltraView Archery
United States
6 days using the app
July 15, 2019

I'm still in my trial period with Omnisend but it seems really good and the support chat is very quick and helpful.

Londonland Designs
United Kingdom
12 days using the app
July 16, 2019

I used this app after Mail Chimp stopped supporting Shopify and its working very well. I recommend Omnisend.

Decur.co.uk
United Kingdom
About 2 months using the app