Reviews (3,197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.
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This is my first time using Omnisend for my new shop. I just sent one email campaign. The templates and simple and elegant. I found the app intuitive and what I could not figure out, customer service was extremely helpful. Looking forward to more!
It has potential for email marketing, good design and features; however deliverability of emails is REALLY bad. It's really frustrating to have chosen this app to work for and now having wasted long hours of work in a solution that doesn't do the job. I would recommend to test other solutions before jumping all in into this app, as I did.
Hi Daniela, we understand how frustrating this may be, you found the app that you would like to use for your marketing, but you are not getting the expected results. We apologize for the time it's taking to get to where you want to be. It's always a challenge for migrating customers, it takes more time to get the trust from the internet service providers when you start sending from a different domain. Katherine just reached out to you, we will create domain records for your automation to help resolve the deliverability issue asap.
Very easy and straight forward app, excellent work guys!
We use it now for all of our marketing campaigns instead of mailchimp
www.securityshutter.ca
Omnisend is intuitive and easy to set up to get your email marketing going. For beginners, it offers a lot of out-of-the-box functionality for email streams that are critical to keep your customers engaged and loyal. I love it for that.
The tool has awesome features like the product picker to help you showcase products in your emails. In my humble opinion, it could use some UI improvement to make it easier to select more than 1 product at a time. That part is too manual, I think, which discourages me from using it often. It's also not intuitive. I give their product picker 3.5-4 stars.
They integrate with popular apps, none of which I use, unfortunately. I know they are expanding their integration portfolio and for that I'm happy. So I give integrations 4 stars.
Their customer service is outstanding. They get 5 stars. They're quick to respond and very receptive to feedback on how and where to improve the product to keep clients satisfied. It's apparent they tie their customer's success with their success, and I like that.
Overall, I give Omnisend 4.5 stars. So I'm rounding up to 5 because 4.5 stars is not an option.
Omnisend is very easy to use and the switch over from mail chimp was very easy. I highly recommend it.
I used this app to help with email marketing which I am not very good at. I love how easy and simple it was to use!
I have been using Mail Chimp and recently changed our email service to Omnisend. I have found Omnisend to be way easier to use and more intuitive in designing email marketing campaigns for our business, as well as setting up an auto-email workflow. I am very thankful for the services they provide and the boost I am sure it will be for our business. Big fan!
Compared to other email marketing apps, this one was soooo easy to use. My favorite part was how customizable the newsletter itself was without it becoming too complicated. It had all the content I needed to make a great newsletter that covered a variety of topics. No complaints so far!
Great for email campaigns! Really easy to use interface that gets the job done quickly. Haven't used all the features yet, but excited to keep trying them out.
Wow! We recently moved from Mailchimp and are thrilled with the results! This platform is so much easier, has more sophisticated templates and they really take care of their customers. Seriously, don't look any further. Switch to Omnisend!
