Reviews (3,196)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.
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Unfortunately after nearly 2 hours and communicating with their customer service line no one could figure out how to make it work with Shopify. For me Omnisend was a total waste of time and sticking with my Vertical Response platform for all my emailing. Very dissatisfied with Omnisend and sad that even their customer service rep could not figure things out for me.
Highly recommend this app very easy to use and many different styles to choose from. i like you can use website link to import photos.
I found it super easy, great templates to change if necessary. Happy with the switch from mailchimp.
I used the app for the first time. It was easy to use from the laptop but not from the phone app. Excellent, easier than mailchimp. Although it hasn't quite imported all my subscribers to the app yet. I was able. to promote my products directly from the website effortlessly
I really enjoy this app! There's a lot to learn for a beginner but it is well worth it to take the time and use the features to improve your store.
For starters the live view gives insight into what customers are doing on your site right now and I check that out all the time! I love the automation which has helped us improve our conversions a lot!
Recently moved over from Mailchimp. I've been incredibly impressed by the support team's speed of reply and willingness to help with my transition to their service.
Just perfect! Love from Norway.
Dont think twice, just download and enjoy email marketing. Omnisend is next level, our company used Mailchimp for 3 years, but Omisend our new mate now.
Extremely poor customer service. In comparison to other apps on shopify this app is painful to use. Move on from this one.
Sorry to hear you had a disappointing experience. Seems like there were some old contact emails on your list that no longer exist, therefore we had to temporarily pause your sending so your sender reputation is not harmed. There is nothing to worry about, as soon as you delete or unsubscribe those old emails, we will resume the sending. You will be able to benefit from the variety of great Omnisend features, such as omnichannel campaigns and automation messages, segmentation and more!
Just started using the app and I have to say it's sleek and simple. Definitely an improvement over MailChimp which I was using before. I appreciate the free option and there are a few things I have to iron out, but so far it's a fantastic free email marketing tool.
Great e-mail marketing program. The automation are powerful and the multi-channel marketing features are outstanding. The only thing I would like to see that it doesn't have is more CRM features with list segmentation - I'd like to be able to segment based on custom customer profile options. Keep up the awesome work omnisend.
