Reviews (3,197)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

February 6, 2026

Great

The Track Vault
United States
About 1 month using the app
March 2, 2026

peccato che non è in lingua italiano

BOUTIQUEGASTRONOMICA
Italy
11 months using the app
Omnisend replied March 3, 2026

Grazie mille per il tuo feedback.

We understand how important it is to have the platform available in your preferred language, and we truly appreciate you bringing this to our attention. While Omnisend's interface is currently available in English, we're always looking for ways to improve the experience for our users around the world.

Your feedback helps us prioritize future updates, and we'll make sure it reaches the right team. In the meantime, if you ever need assistance or have questions while using the platform, our support team is here to help via in-app chat or at support@omnisend.com.

We truly value your input and thank you for being part of the Omnisend community.

December 17, 2025

going good so far

Tranquility
United States
39 minutes using the app
Omnisend replied December 18, 2025

Thanks for the quick note. We are glad things are going well so far and that the experience has been positive. We are here to support you as you continue building and improving results.

Edited January 27, 2026

So far so good! Love the support too

Karen Whooley Designs, LLC
United States
3 months using the app
Omnisend replied October 13, 2025

We’ll take that as a thumbs-up in progress! 👍
Thanks for sharing! We’re happy things are going smoothly so far and look forward to continuing to deliver real value for your business.

September 14, 2025

Thank you

The Heart Gleam
United States
4 months using the app
Omnisend replied September 15, 2025

We’ll take the stars, but the thanks go right back to you. ⭐

September 11, 2025

I realy love it. It makes your interaction look professional

Smart Pet Hub
Canada
About 11 hours using the app
August 27, 2025

So far so good. Feeling optimistic

FABLENA
United States
1 day using the app
July 13, 2025

A must app to have, it boosts your sell by 60%. try it and you will thanks me later

Sebglobalmarket
United States
4 months using the app
Omnisend replied July 15, 2025

Love the enthusiasm — and the confidence! 🚀 We’re thrilled Omnisend is making a real impact on your sales. Here’s to even more growth ahead. Thanks for spreading the word!

June 26, 2025

AMZING WOW!

Virtusell central
United Kingdom
11 months using the app
Omnisend replied June 30, 2025

Amazing review? Amazing user. 😎
Thanks for the love!

May 22, 2025

sanya she is one of a king the best 10\10 she help me a lot the best of the best!!!!!

VICI EMPIRE
Canada
About 8 hours using the app