Reviews (3,197)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

April 5, 2025

Easy to use and definitely a game changer!

LUNA CARDZ
United States
1 day using the app
Omnisend replied April 7, 2025

Easy and game-changing? That’s exactly what we love to hear! 🚀 Thanks for the kind words — we’re so glad Omnisend is making a difference for you!

March 11, 2025

Very user friendly and easy to setup.

estesbrandsllc.com
United States
17 minutes using the app
Omnisend replied March 13, 2025

We love keeping things simple — or better yet, refreshingly boring — so you can focus on what really matters! 🚀 Thanks for the great feedback!

March 12, 2025

Easiest setup ever!

perfectlyimperfectquilting
United States
5 minutes using the app
Omnisend replied March 14, 2025

Getting started shouldn’t be a headache, and we’re so happy to hear Omnisend made it effortless for you! 😊 Thanks for the great feedback!

December 31, 2024

This app has helped improve my sales

SAAY APPAREL
Canada
About 5 hours using the app
Omnisend replied January 8, 2025

Thanks for letting us be part of your success story — let’s keep those sales climbing! 🚀

May 10, 2024

best one so far, very easy set up it's just amazing!

TRADINGSUSA
United States
44 minutes using the app
Omnisend replied May 13, 2024

Hello there,

Thank you for your review! We're delighted to hear that you found the setup process very easy with Omnisend. We strive to provide a seamless experience for our users, and we're glad you found it amazing!

If you have any questions or need assistance, feel free to reach out. We're here to help!

Edited January 13, 2024

Exceptional app with outstanding performance! This app not only seamlessly meets all my needs, but it also boasts an incredibly user-friendly interface, ensuring a smooth and efficient experience. A special shoutout to Beran from customer support who provided tremendous assistance. His professionalism, expertise, and swift responses not only resolved my issues but also significantly enhanced my overall experience with the app. Highly recommended for its unparalleled functionality and top-notch customer service, especially with team members like Beran ready to assist.

Coplenty
Romania
About 2 months using the app
September 20, 2023

Best email service that I've used so far.

Nu Atlantis
United States
Almost 4 years using the app
May 3, 2025

A MUST have app! Even if you new. It is free for a while and the customer support is great! Thanks to Saleh for his great support and prof attitude toward me and my issues!

The Fasion
Denmark
5 months using the app
Omnisend replied May 5, 2025

This review is bringing all the good vibes — thank you! 🙌 We’re thrilled you’re loving Omnisend (and those free trial perks!), and that Saleh made sure your setup was smooth and stress-free. We’ll make sure he sees your shoutout. Can’t wait to keep supporting you as you grow!

September 6, 2024

I want to thank Mariia! I had some problems with the bill but she solved it perfectly. Thank you omnisend team, they are the best!

Joylike
United States
9 months using the app
Omnisend replied September 9, 2024

Hello there,

Thank you for your kind words! We're so pleased to hear that Mariia was able to resolve your billing issues effectively. It's great to know that you're happy with the support from our team.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with Omnisend! 😊

August 27, 2024

Muy buena App, fácil y rápida, y super intuitiva

HexheAura
Spain
About 1 hour using the app
Omnisend replied August 29, 2024

Hello there,

Thank you for your review! We're delighted to hear that you find the app to be good, easy to use, fast, and intuitive. We appreciate your feedback and are here to continue providing a positive experience.

If you need any further assistance, please don't hesitate to reach out. ¡Gracias por elegir Omnisend!