Reviews (1,001)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

July 9, 2022

Thank you Samantha and Maya for your expertise. They were quick to assist with any issues we had setting up our email, SMS and Pop Up forms. The app is well designed, easy to use and fits perfectly with our brand. 5 star customer service.

Brush Salon
Canada
1 day using the app
May 17, 2022

I love all of the customization options. Creating pop-ups is a little trickier for us as they have to be in two languages. The support team has been kind enough to tweek certain templates to accommodate us. Thank you for the great support!

Les CocoNuts
Canada
13 days using the app
December 5, 2020

A really good app I highly recommend, the customer support is on point and extremely helpful which is great when your not sure what your doing. Pauline and Kate have been a great help sending screen videos and helping in anyway they can. :)

Goddess Goodybag
United Kingdom
About 1 month using the app
December 6, 2022

I needed help setting up a custom pop up without reward, to advertise our current offers and take customers to a landing page. Kate was very helpful, she quickly set something up for me and even helped me with the set up as well. Thank you!

LOWF Apparel
Australia
6 months using the app
February 20, 2022

Super great, complete funtions and easy to modify, you can design most of the details and most importantly it is a free app. btw the customer service is great, can help you solve the problem properly an give you nice advise after you set up!

Homerunpet Store
Hong Kong SAR
6 days using the app
November 26, 2022

Best customer service I've ever received (Noelia). I've tried it before but uninstalled because it was too expensive. I didn't realise you could use it for everything I am now giving it another go, because of the incredible customer support!

SWIM SKIN + BODY
Australia
4 days using the app
December 21, 2021

Love it!! 1- Amazing features, 2- absolutely reasonable prices, 3- extremely easy to use, and 4- marvelous support. they are available online anytime of the day. 10/10 on professionalism and knowledge. thanks One- you definitely won my loyalty.

Artina's Jewellery
Canada
23 days using the app
May 10, 2022

Absolutely AMAZING! I am so impressed with ONE...set up was clear and intuitive, all the features are FANTASTIC and the CUSTOMER SERVICE went above and beyond to help...Rosy you are an such an asset! Keep up the good work. So happy I found ONE!

Plata Chalkboards
United States
About 10 hours using the app
June 4, 2021

Amazing! We used another signup app, and it wasn't nearly as effective at getting visitors to join our mailing list. They are also highly knowledgeable and provide exceptional support and guide you to the best practices in integrating their app.

Waiter Wallet
United States
22 days using the app
October 12, 2021

Wow - What an app, and what AMAZING customer service. I am blown away by the help from the team, it has made my week. Cant wait to explore more of the outstanding features, and see what a difference it can make to my online store. Thank you team!

Magnolia beauty therapy
New Zealand
About 6 hours using the app