Reviews (1,001)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

Edited February 28, 2022

5 STARS. I recommend this "Pop Ups, SMS & Email Marketing" App by ONE to all the businesses. It's is very useful for our startup. I really appreciate the efforts of the Dev Team. Support Team is also very very responsive and informative. Thank you

Ezeemi
Kuwait
3 months using the app
February 19, 2023

I just spent well over an hour with Trish from their support team and she is TERRIFIC! So patient and willing to help however she can. Not only is their support amazing but I love the app - it is EXACTLY what I was looking for. Great job, One Team!

Posie Fields
United States
8 days using the app
October 7, 2022

I used this app to create a pop-up giveway on my shopify store and the support team were so helpful! Rita was amazing, she was keen to resolve an issue i was having and i did not need to wait a long time for her to respond. Impressive for a free app!

Beautysleepco
Australia
20 days using the app
January 24, 2022

the one app is perfect, it's a very useful marketing tool that helps me serve my clients better. At the same time, the staff of the one is also very professional and rosy gave me very good advice. I am willing to recommend this product to more people.

linkdolls
China
About 1 hour using the app
February 14, 2022

One of the Great Free App for the Marketing Purpose. Very easy to use and they got lot of themes to customize from. They do offer Email, SMS and more for your store. Customer Service is the best compared to many other Apps. So, I Highly recommend them.

Miraya DesignZ
United States
2 days using the app
February 28, 2022

Trish was so helpful, having someone available in the moment to answer questions was unexpected and I was so grateful to have that support! Got our first pop up all set up exactly as we wanted so it blended seamlessly with our website. Thank you Trish!

g o l d e n e o m m a
United States
About 1 hour using the app
July 13, 2022

We installed this app and the pop up wheel instantly increased our Conversion! Anything and everything helps! We needed some help with a few noob things and the support was extremely responsive and even advised us some recommendations for our Pop ups!

Alpherior Keys
United States
16 days using the app
April 5, 2022

LOVE this app! It has everything I need and at the best pricing out there comparable to other apps. Please don't raise the price in the future, keep your business lean. You'll have more volume of clients for profit, so don't be the pricey app! THANKS A+

Arise Apparel Co
United States
3 days using the app
December 20, 2020

Wow! I never had better customer support via chat Pauline was AMAZING! we chatted for HOURS, she was my new best friend for the last 2-3 Hours and walked me through each step in completing my wheel :) i can't wait to see the new sales!!! thanks again :)

Lips In Vain
United States
About 3 hours using the app
February 27, 2021

I cannot recommend this app more. The customer service from this team is amazing and they go above and beyond to help. The app itself is really good. Comprehensive and very customisable. Exactly what we needed for a pop up subscription and promo capture.

J Tanner DIY Leather Craft
Australia
7 months using the app