Reviews (1,001)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

November 21, 2023

Our address is in China, I can't get in touch with your customer service due to IP evaluation, I need help, my EDM marketing is not getting any replies and clicks, I can't set up product collection.please reply me email.

EVBASE-Premium EV&Tesla Accessories
Hong Kong SAR
10 months using the app
September 3, 2023

Ottima app, la usa da oltre un anno senza mai aver avuto problemi. Supporto formidabile.
Consigliatissima.

Vinolog24.com
Italy
Over 1 year using the app
August 21, 2023

www.serviaromashop.com

Después de analizar pros y contras de varias apps de Email Marketing, y de haber probado algunas como MailChimp, Shopify Email, MailRelay, y alguna otra, me decidí por ONE, y estoy encantado! Hace poco que la usamos pero es muy muy completa.
El servicio de atención al cliente es estupendo, super atentos y puedo pedir incluso llamada para configurar algo o si tengo dudas, etc.

Solamente con las campañas generadas ya sale a cuenta pagar el premium, y es mucho mejor y más barata que la famosa Klaviyo.

After analyzing the pros and cons of several Email Marketing apps, and having tried some like MailChimp, Shopify Email, MailRelay, and some others, I decided on ONE, and I'm delighted! We've only recently used it but it's very very complete.
The customer service is great, super attentive and I can make calls for settings or if I have questions, etc.

Only with the generated campaigns' incomes it's already worth-paying the premium, and it is much better and cheaper than the famous Klaviyo.

SERVIAROMA SHOP
Spain
12 months using the app
August 3, 2023

I have been using this app for more than a year and it has helped scale my business and increase revenue in a variety of different ways. It's an all in one platform and the best part is that the customer service is very kind and diligent so even if it looks complicated in the beginning - since there are many different features, you will get the support to set everything up.

The Ivory White
Spain
Over 1 year using the app
April 2, 2025

BEST APP FOR ME! CUSTONMER SERVICE IS GREAT! I WILL CONTINUE TO USE THIS ONE FOR SURE!

Cre8xProfit
United States
About 2 months using the app
September 10, 2024

Excellent support and prompt service.

Jeangeniehealth
South Africa
About 4 years using the app
March 18, 2024

Rissa was amazing and helpful

dark bird
United Arab Emirates
1 day using the app
August 12, 2023

Just starting to use this app but customer service by Maya has been exemplary. Looks promising and hope this app will make my business go further!

Flowers by Terra
Singapore
About 4 hours using the app
July 2, 2023

Customer service is incredible! We are new so need to see how this app will benefit us. We will write another review in a few weeks! But so far so good!

Undercollar® Pet ID Band & GPS Alerts
United States
Over 1 year using the app
October 30, 2024

I recommend this app, especially because of its professional customer support, which always effectively resolves my issues.

Dubinik
United Kingdom
6 months using the app