Reviews (999)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

June 8, 2022

Friendly customer support - very helpful and effective. App is easy to use and offer lot of possibilies. Using email marketing for instance for newsletter registration was easy and fast to install

BrauFässchen
Germany
8 days using the app
November 8, 2022

It is the first time I use ONE, it is really amazing and definetly i will recommend to my friends... to be remind... Thank you Rosy, your service relly impressive, appreciate so much of your efforts~~

Hello.LA.Girl
United States
About 6 hours using the app
June 4, 2022

Ich habe selten so einen hilfsbereiten Kundenservice erlebt. Die Mitarbeiterin hat sich so viel Zeit genommen und konnte mich bei jeder Frage unterstützen und dann noch am Wochenende - wirklich top!!!!

GIOVIN HOME
Germany
About 3 hours using the app
April 18, 2022

This is by far the best customer service i've ever experience! Quick and useful. Patricia and Fola helped me a lot and they were always replying quickly and easily for making sure i understand everything.

Eve Gravel
Canada
About 3 hours using the app
May 28, 2022

The app is fine, it does have some restrictions but works fine. However, the customer service is really good. I was guided through a change of email/domain for my campaign and it went super fast and great!

easy as knit
Denmark
8 days using the app
August 27, 2021

Ho questa app da poco tempo, la trovo utilissima, ti aiuta con le idee per lo store e nonostante non sia brava con la tecnologia il supporto tramite chat è pazzesco! ti aiutano in tutto! consiglio vivamente.

IDILLI'S Abbigliamento
Italy
5 months using the app
May 17, 2022

Very simple to use, and very effective functions! and if you have any trouble to set it, they have a support with rare and helpful skill set, they helped me quickly and very kindly, 100% suggested to new user

EVALMECH
Italy
About 2 hours using the app
March 14, 2023

I've been on Shopify for while and this's one of the best apps and crew behind. Especially, Naomi! I can't thank you enough and to team behind. You're the best guys. Looking forward to getting more help. Cheers!

Lempi Lifestyle
Finland
7 days using the app
November 30, 2021

Amazing customer service!!! I would rate it 5 out of 5 for sure. The website elements are easy to use, and the customer service live chat provide every help I need while setting up my campaign! Would highly recommend it!

LAGUNAMOON
United States
4 days using the app
Edited January 6, 2023

The first impression is fantastic - I needed a pop-up type that wasn't available from the templates. Using the online chat supporter Fola created it in minutes. I am looking forward to getting the reactions from customers.

BERGMANN EDITION
Denmark
About 2 hours using the app