Reviews (1,002)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value, all‑in‑one marketing tool that replaces multiple apps for email, SMS, pop‑ups, discounts, abandoned cart recovery, upsells, social proof, and gamified widgets. Many report strong sales and engagement gains and say it’s easier and better value than larger competitors. Merchants highlight intuitive setup, flexible branding customization, a generous free plan, and exceptionally fast, hands‑on live chat support.

September 19, 2022

I'm still very new to ONE but I've really appreciated the support provided by the team - so helpful and quick to help when I need it

Wrap&Go
New Zealand
1 day using the app
November 8, 2022

Such fast customer service. Really helped me in less than 5 minutes. Even built the entire pop up for me. Love this app so much, Thanks!

Mickey's Beauty Bar
United States
3 months using the app
May 19, 2022

Very good app. Works as intended with no issues. Easy to use. Samantha, service rep was great. Very patient and helpful. Knows her stuff.

FITGO
United States
10 days using the app
May 10, 2022

Incredible customer service. Any kinks or issues involved with your campaigns, emails, etc. are addressed and met with organized solutions.

OM of the Soul
United States
12 days using the app
June 21, 2021

superrrrrrr app and the setup is really easy and simple , kate also helps a bunch if you run into errors . Its a must have to you business !

Heal Health Herbs
United States
About 12 hours using the app
October 12, 2021

Customer service support Rosy was very helpful, I was able to get my new marketing email address setup very quickly after speaking with Rosy.

Simple Chic Company
United States
Over 1 year using the app
March 22, 2022

Awesome app, everything housed in one place. Look no further, get the app. The one team is one of a kind, always available ready and willing to help.

All That Jazz & More, LLC
United States
2 months using the app
March 31, 2022

Just set up the integrations for this app and customer service is awesome. Triple checked to ensure everything I was doing was beneficial. Thank you.

A.R.A.C untamed
United States
About 2 months using the app
December 26, 2021

Excellent customer service, Rosy is very nice, I really enjoy using this app, if you have hesitation opening online store, I highly recommend Shopify.

Dolli Pole Wear
United States
About 3 hours using the app
October 31, 2022

So far so good! super easy to set up and I cant wait to see how the sales improve from this app! :) The support team was very helpful as well. thank you!

Brook boutique
United States
About 1 hour using the app