Reviews (1,002)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑value, all‑in‑one marketing tool that replaces multiple apps for email, SMS, pop‑ups, discounts, abandoned cart recovery, upsells, social proof, and gamified widgets. Many report strong sales and engagement gains and say it’s easier and better value than larger competitors. Merchants highlight intuitive setup, flexible branding customization, a generous free plan, and exceptionally fast, hands‑on live chat support.

February 7, 2021

The app works as advertised. We use the exit-intent coupon pop-up and the social proof pop-up and they are both very well-used by our customers. Support for this app is also very good.

Outlaw: Bring the scents of adventure to every moment
United States
2 months using the app
February 17, 2022

Just started using this app. It's great! I don't think it's that user-friendly, but customer support is right there at your fingertips to help implement your pop-ups etc. So far, so good!

Kipean Designs
United States
About 1 hour using the app
January 9, 2021

WOW WOW WOW!!! This is such an amazing app. The user interface is amazing. So easy to use. Customer service is perfect! I will surely be using ONE+ as my business continues to grow. 10/10!

Biofusions
United Kingdom
About 1 hour using the app
ONE replied January 9, 2021

Thanks for all the love, Eniola! We look forward to growing with you using our Spin Wheel Popup, Email Marketing Automations and more!

Cheers,
Ann & One+ Customer Support Team

December 17, 2022

I love this app and how it integrates with Shopify email. It makes it easy to work between both platforms and less need for other apps. Easy to set up, and the support team is very helpful.

Topped Cakes
United States
3 months using the app
August 3, 2021

I haven't fully utilized this App yet, but I am very impressed with its Support team. They are knowledgable, professional and very helpful. Look forward to its new features to meet my need.

The Big Sports
United States
13 days using the app
December 19, 2021

this app is awesome and the team is very helpful. i was a little confused so i reached out for help and one team member was just amazing at their job performance. highly recommend this app.

Rumaysa Fashionz
United States
12 days using the app
March 15, 2022

Amazing customer service through the chat, very quick and helpful. I wanted to have a reward box removed from the pop up without having to change the theme and it was resolved within a few minutes.

MAVOLU
Germany
4 months using the app
April 29, 2022

I used the pop up app which is a really nice touch to our website. I really enjoy the Chat feature. Samantha was so nice and helpful in the chat and even provided photos to walk me through the entire process.

EmojiKidz
United States
4 months using the app
February 25, 2022

JUST WOW FOR CUSTOMER SERVICE. EVERYONE TALKS ABOUT SOME POPULAR APPS BUT LUCKY THAT I FOUND THIS APP. PEOPLE LIKE ME WITH CONFUSED MINDS ALWAYS NEED EXTRA SUPPORT TO APPLY CHANGES TO THE SHOP. THANK YOU TEAM.

Jazz & Milly Women's Clothing
New Zealand
11 days using the app
September 16, 2021

Wow - I have been looking for an app like this for weeks. I've tried several, but no others have the functionality that ONE+ offers for free. Very easy to use and super helpful customer support as well. Thanks!!

Three Basketeers
United States
About 17 hours using the app