Reviews (455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
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I contacted Support to clarify how the triggers work and it was the best customer support i've ever received.
I actioned the changes easily and I have seen instant results and orders from customers. Highly recommend.
Hi There,
I'm so happy that you were satisfied with our consultation! <3
Once again, thank you for your review and I wish you a lot of success with OptiMonk: many new leads and more and more sales. :)
Have a great day,
Anna
Wanted to know if I could relocate the lucky wheel teaser and Chris explained it perfectly and sent me a screen shot to help. Gold star support and fast too. Love using this app. And the support is awesome. Thanks lots
Hi there,
Thank you very much for your kind review, it was a pleasure helping you and I am delighted that you love the OptiMonk app as well :)
Do get back to us if you have any other questions or need assistance with anything else and we will be more than happy to help
Kind Regards
Chris from OptiMonk Support
Great app with lots of information on how to get the best out of it. They are genuinely interested in helping get businesses off the ground with their free plans, then moving towards growth and a long-term partnership.
Hi There,
Thank you for taking the time to share your opinion! :)
I'm glad you had a positive first impression with our app and I hope that OptiMonk will help you reach your eCommerce goals!
Should you have any questions in the future, feel free to contact us via chat or at support@optimonk.com and we'll be happy to help.
Have a lovely day!
Kind Regards
Tom from the OptiMonk Support Team
I'm using the app for the exit intent popup and it's helping to convert abandoning visitors. Thank you to the OptiMonk team for helping install the tag; they did it quickly and correctly the first time. Highly recommend.
Hi Bill,
Thank you so much for leaving a review! :) I'm glad OptiMonk works well on your site now.
If you need any assistance in the future, feel free to reach out to us again, we'll be happy to help!
I wish you the best of luck with your business!
Have a great week ahead,
Réka from OptiMonk
Optimonk has worked well enough for us in a limited capacity that we have begun greatly expanding its use on our site. Their staff is very helpful, and we're looking forward to continuing to expand our usage of the platform.
Hey there,
Thank you so much for your kind review it means a lot to the OptiMonk team that you found the team helpful :)
If you need any help with your campaigns or have any questions please do let us know and we will be more than happy to help you :)
I wish you all the best with your OptiMonk campaigns
Kind Regards
Chris from OptiMonk
This app made us an extra $249,000 last month. Combining exit-intent with a well written pre-purchase email sequence is unbelievably powerful. OptiMonk is an amazing tool... great support, easy to use and highly recommended.
I have had to ask for help several times and each time I was answered quickly and was able to get back to work asap! Having such great customer service to go along with a great product is amazing. I highly recommend optimonk.
Hi there,
Thank you for taking the time for leaving your feedback about our work and app.
We're working hard to make all of our users satisfied with the product and our services as well.
If you need any further assistance in the future, we are here to help.:)
Zsofi from the OptiMonk Support team
OptiMonk has helped us add over $120K in Klaviyo and Postscript sales over the past 90 days, and has skyrocketed our email and SMS opt-in rates. Great tool for any brands wanting to boost their revenue and profits on autopilot.
We are very happy that you decided to give OptiMonk a chance, and we are even happier about your success.
We truly appreciate your detailed feedback on our app! We wish you a lot of joy and success using OptiMonk!
Sara
The integration is good and numerous list of campaigns are recommended with the conversion rate indicated so you can pick the right one.. it is flexible and fairly easily customisable.
Customer Support is great and super helpful.
Hello,
I'm happy to hear that you like our campaign templates and find them easy to customize.
Thank you so much for mentioning our Customer Support Team, we're working hard to provide the highest quality service for each OptiMonk user. :)
Feel free to reach out to us if you need any assistance.
I wish you every success,
Anna from OptiMonk
OptiMonk is a simple platform to learn. We are very happy with the service. I like that there are now responsive templates. Hopefully you will continue to add more. Also a nanobar for mobile would be great. Thank you again.
