Reviews (455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
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The support on this app was great! They helped me very quickly and efficiently. I was having some formatting issues and someone wrote a small snippet of custom code to make everything correct!
Hello,
Thank you so much for this awesome review 🤩
Feel free to get back to us anytime, we would be more than happy to help you!
Kind regards,
The OptiMonk Support Team
JUST AMAZING! I have tried many popups apps and this is by far the best one I found. The templates they offer are perfect also the pop-up works really well.
Congratulations for this great job!
Anna offered excellent and fast advice helping me to step up and optimise my first pop up, going above and beyond with my multiple questions. I'm looking forward to launching the tool on our site!
Hi Tara,
Thank you so much for mentioning my name. :)
I'm very happy that you were open to my suggestions and I really appreciate that you took the time and effort to get familiar with OptiMonk.
I wish you a lot of success in the future!
Have a nice day,
Anna from OptiMonk
I highly recommend this app. It's easy enough to set up thanks to the templates, and the support provided (especially by Anna) was both kind and patient (which I more than appreciated!). Thank you!
Hi Jessica,
Once again, I'd like to say a huge thank you for your kind compliments, it honestly means a lot to me! :)
I was very delighted to chat with you during these past few days and I look forward to hearing from you again in the future.
Have an amazing weekend ahead,
Anna from OptiMonk
So far so good! I wanted growth on my subscriber list and so far, it is doing that! I had to ensure I had it all set up right - but I was able to get some support as well, and I appreciate that. Jen
Hi Jen,
We're glad that you were satisfied with our live support.
We hope that with OptiMonk, you'll be able to collect many new subscribers in the near future.
Please let us know if there's anything we can do for you.
Have a great day,
Anna from OptiMonk
Excellent app, easily laid out in a useable modern interface and should you encounter any difficulties, the tech support is spot-on willing to help to perfect any task. Highly recommend this program.
Hi,
Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts.
Thank you for sharing your experience with us, you're awesome :)
Have a nice day :)
Best,
OptiMonk Team
We really enjoy using Optimonk for our pop ups! We just recently started creating up sell pop ups. They have really good triggers just wish there was one for "customers who haven't made a purchase before"
Hi There,
Thank you so much for your positive feedback, we are glad to hear that you enjoy using our application! :)
While it is true that not every type of situation can by used currently as a triggering condition,but there are certain setup combinations you can use which can ultimately end with the same goal. For example, you can create direct messages to a group of customers on your website, who have not made a purchase before, if you use the Exclude page visitors option (https://prnt.sc/125gjzi), to mark the thank you page or post-purchase page URL in the settings. If you check the setting, you can even set up for how long you would like to exclude for those customers the option to be able to see the popup.
Should you have any questions about our settings, please do not hesitate to visit our support portal https://support.optimonk.com/hc/en-us?_ga=2.17499322.264773628.1619421646-1081280936.1600166558 or write a direct email for us under support@optimonk.com
Wish you the best,
Tom and the OptiMonk Support Team
This is a fantastic app! Very user friendly and they provide loads of templates. There is a 30 minute training video to set up your first campaign. The chat support is very helpful. Special thanks to Anna!
Hey there! Once again, thank you for making my day with your amazing review. I truly appreciate it! Please feel free to reach out to us anytime in the future. Have a great day, Anna
This is an amazing app. Since installing it Ive seen my sales and engagement increase. It helps me fine tune the user experience for my customers and its easy to use with great support. I highly recommend this app :)
Wow, thank you so much for your amazing feedback. It is also great to hear that you found our app beneficial.
We here to help if you need any further assistance :)
so far seems like a great tool to use to try and boost online sales! I am looking forward to checking in on the conversion rates and trying new templates!! Thank you, this is a huge help for our non-profit gift shop!!
