Reviews (456)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.

February 15, 2023

Great support. Chris was a gem. Klaviyo integration is working like a charm. Looking forward to seeing what else this puppy can do for us, but so far everything's worked great.

Go Fast Don't Die
United States
1 day using the app
OptiMonk replied February 17, 2023

Hey there,

Thank you so much for your kind review, it was a pleasure assisting you with your campaign and questions :)

I wish you an awesome weekend and all the best with your OptiMonk campaigns.

Do get back to us if you need help with anything else

Kind Regards
Chris
OptiMonk Support

May 17, 2022

what amazing service and help, Anna was so helpful and guided me through everything and offering her recommendations throughout. I felt that i got a real personal service. Thanks

Bomonde mineral makeup
United Kingdom
About 6 hours using the app
OptiMonk replied May 18, 2022

Thank you so-so much! I was also happy to have a chat with you ;) OptiMonk can be complex at the start, but it's all about practice, and of course, we'll be there for you if you need any help. I wish you the best of luck with the app! Anna

Edited May 3, 2023

Optimonk converts visitors like magic. The support and crew is great too! very kind and helpful. This is in my experience one of the best lead gen and conversion optimizing apps.

Sandhya Garg
United States
11 months using the app
OptiMonk replied May 10, 2023

Hey there,

Thank you for sharing your positive experience with Optimonk! It's great to hear that the platform has been able to work its magic in converting visitors for you.

The effectiveness of a lead generation and conversion optimization app is crucial for businesses, and it's wonderful to know that Optimonk has delivered impressive results for you.

If you have any more questions or require further assistance, feel free to ask.

Kind regards,
Emil from OptiMonk

September 14, 2022

I love the aesthetic of this app and the options and customer service is amazing and super helpful. I've already made sales from my pop ups and i'm excited to see how things grow!

Chellsy Vilaire
United States
6 days using the app
OptiMonk replied September 16, 2022

Hey,

Thank you so much for your amazing feedback! We are delighted to hear that you found our app beneficial.

I wish you a lot of success with your campaigns and please reach out to us if you need any assistance!

Best,
Sara

October 23, 2022

Still exploring this app but content is easy to customise and they removed the app branding for us while we test it out in our store which is an added bonus. Really appreciate it!

Australian Design and Co.
Australia
13 days using the app
OptiMonk replied November 15, 2022

Hi There,

I'm really happy to see that you're satisfied with OptiMonk, and I wish you the best of luck with our app in the long run as well.

Have a great day,

Anna from OptiMonk

January 28, 2022

Great app, very useful. It is easy to use, it has a lot of opportunity and basically everything you need for a sale campaign. The customer service is amazing. Always ready to help.

Metamorphoza
Bulgaria
About 2 years using the app
OptiMonk replied January 31, 2022

Hi there,

Thank you very much for your amazing review, myself as well as the OptiMonk team are delighted that you are enjoying the app and that the customer service is good as well :)

As always, if you need help with anything else just let us know and we will be more than happy to help

I wish you a wonderful week ahead

Kind Regards
Chris

August 23, 2021

Great app for managing pop ups and easy to monitor.
Tom was very helpful and gave us clear explanations when we had questions.
Would recommend to have this app on your shopify store!

Bradelis
Japan
4 months using the app
OptiMonk replied August 24, 2021

Hi There,

It is always a pleasure to see when the usage of OptiMonk is considered simple to use, as we always aim to keep things simple, but at the same time modern and up to the standards of the 21st century.

I can speak in the name of the whole OptiMonk team, when I say, thank you so much for these kind words and we are always here for you when you need some help :)

Best,
Tom
OptiMonk Team

July 12, 2023

Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!

Gallagher Fragrances
United States
2 months using the app
OptiMonk replied July 24, 2023

Hey there,

Thank you so much for your wonderful feedback!

We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you.

Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. |

Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence!

Kind regards,
Emil from OptiMonk

March 24, 2023

THE BEST APP WITH THE BEST SUPPORT ! best way to draw attention from customers to specific products . Works like a charm. and the customer support is the best in line. TOTALLY SATISFIED !

Suble
India
2 days using the app
OptiMonk replied March 28, 2023

Hey there!

Thank you very much for submitting your feedback. We are grateful for your support and are happy to hear that your expectations have been met. Happy exploring with OptiMonk!

Reach out to us, should you need any help.

Kind regards,
Stephan from OptiMonk

August 9, 2022

The templates are great for giving ideas. The quiz helps to find campaigns that are suited to the needs of the company, which makes it easier to whittle down exactly what your store needs.

www.best4vapes.uk
United Kingdom
15 days using the app
OptiMonk replied August 9, 2022

Hello Suzy,

Thank you so much for this awesome review 🤩

We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance. 

Sara from OptiMonk