Reviews (455)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.

June 23, 2019

I installed this app to help me reduce the abandoned carts by offering a discount. It's working like a charm. Pop ups are easy to create and implement in the website.

Dinners At Your Door
United States
3 days using the app
November 16, 2019

Thanks for making this app available! Using the free version for new user email collection. Setup was very easier and intuitive. Strongly recommend - a great product!

NORRGEAR
United Kingdom
3 days using the app
April 26, 2023

Great platform with alot of customizable options plus super helpful support team. Support staff Emil was tremendously helpful and managed to resolve any issues I had.

Weavve Home
Singapore
9 months using the app
OptiMonk replied April 26, 2023

Hey there,

Thank you so much for taking the time to leave us a review. We are delighted to hear that enjoy using the platform and have had a chance to explore its customization possibilities.

As always, we remain at your disposal if you need any help. Happy exploring with Optimonk!

Kind regards,
Emil from OptiMonk

October 15, 2022

This app was easy to setup and the support team is very helpful. I haven't used any of the advanced features yet, but I have collected leads with my initial basic setup.

Hwalgi
United States
9 months using the app
OptiMonk replied October 18, 2022

Hey Brian,

It's Anna from OptiMonk Support :)

I just wanted to thank you for submitting a review about our team, it really means a lot!

I wish you all the best with your business,

Anna

September 29, 2021

This my favorite pop-up app I've tried! Very clean and user friendly interface and templates. Their customer support was also very quick to respond to any questions I had.

Topperswap
United States
About 23 hours using the app
OptiMonk replied September 29, 2021

Thank you so much for the lovely feedback, you're fantastic!! :)

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

We’ll be here to help you! :)

Have a great day,

And thank you for making mine! :)

Aniko from OptiMonk Support

October 18, 2022

A very simple and easy to use app! I love how simple it is and the interface and experience is both very smooth! Customer support is also really fast and great. Well done!

Aronica Natural
Serbia
About 21 hours using the app
OptiMonk replied October 19, 2022

Hi Danijela,

Thank you for your kind review in the name of the entire Support Team.

I wish you the best of luck with our app in the long run as well.

Have a great day,

Anna from OptiMonk

September 20, 2017

We've been able to AB test our pop ups with good results. As a result we have been seeing way more subscribers. Defiantly worthwhile. More emails, more sale. Thanks Optimonk!

Tucker Bloom
United States
8 months using the app
December 8, 2021

Brilliant! Fast becoming my favourite app!! So many options and tools. Easy to use and the customer service is fast and brilliant - giving you lots of ideas and tips! Must try!

Apothecary & me
United Kingdom
About 19 hours using the app
OptiMonk replied December 14, 2021

Hi There,

I'm Anna from the OptiMonk Team.

I'm super glad to hear that you liked my suggestions, thanks a lot for your kind words!! :)

Please feel free to reach out to our team anytime in the future if you need assistance.

I wish you Happy Holidays and all the best for the coming year!

Anna from OptiMonk

January 20, 2022

Fantastic customer support, requested assistance with a syncing issue at 4 am EST. Received a reply almost instantly and they promptly resolved the problem. Palatialpetals.com

Preserved Roses
United States
About 2 years using the app
OptiMonk replied January 20, 2022

Hi There,

I'm Anna from the OptiMonk Support Team.

I can see that you had a nice conversation with my colleague, Tom today and we're very happy for your review! It means a lot to our whole team! <3

Please feel free to reach out to us anytime in the future and we'll be there for you. :)

Anna from OptiMonk

February 15, 2023

Great support. Chris was a gem. Klaviyo integration is working like a charm. Looking forward to seeing what else this puppy can do for us, but so far everything's worked great.

Go Fast Don't Die
United States
1 day using the app
OptiMonk replied February 17, 2023

Hey there,

Thank you so much for your kind review, it was a pleasure assisting you with your campaign and questions :)

I wish you an awesome weekend and all the best with your OptiMonk campaigns.

Do get back to us if you need help with anything else

Kind Regards
Chris
OptiMonk Support