Reviews (455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
Refine
-
By rating
I've used this app to attract new customers with a first purchase discount as well as collect email. Setup and integration with Shopify is easy to use. Customer support was responsive and helpful providing proactive optimizations.
App is very intuitive and can easily setup the popups and triggers. I Had a small problem with the popup but soon after contacting the support, they remedied the issue and even helped me to fix up the design to fix it! Great Support
Hi Aiman,
I'm so glad that you like the app and I was happy to chat with you today. :)
I hope that OptiMonk will be beneficial to you in the long run as well and I wish you all the best with your business.
Anna from OptiMonk
The app works really well. It has helped me convert customers that go to leave my site. The only thing I wish is if the plan/pricing wasn't based on page views and instead based on the number of times the popup ad was actually shown.
To say I'm not a tech person is an understatement, and the support I've received at OptiMonk has so far exceeded all expectations. Immediate customer service help getting my pop up just right. Great experience, great customer service!
Heyy there,
Thank you for your kind compliments in the name of the entire team. It was absolutely a pleasure helping you and I wish you a lot of success with your business!
Let us know if you have any questions and we would be delighted to assist you again.
Sara
That app, like most, takes some getting used too. Best to have a game plan on what you want to accomplish and then ask support how to achieve that before diving in. However, the team is very helpful when using the Support Chat feature.
Hi There,
Thank you so much for sharing your opinion!
OptiMonk has many features and we agree that it takes some time and practice to discover our functions and find the best settings for your own webshop.
As you mentioned, it helps a lot if you have a marketing plan before starting to set up the OptiMonk campaigns and of course, we'll be here for you to help you get the most out of our app. Feel free to reach out via chat again if you need assistance :)
I think your review will be very helpful for potential users and those who have just started using OptiMonk, therefore we are very grateful that you shared your opinion!
I wish you all the best for the future,
Anna from OptiMonk
I was stuck choosing between the different pop up services and went with OptiMonk. I was not disappointed! The pop up designs are great as well as the targeting options!
I love how I'm only charged based on site views which is flexible.
The app is easy to use and customise. I was able to choose specific pages to show pop-ups which was really handy for reaching a targeted audience. When pop-ups were not appearing, the support team investigated and sorted the problem quickly.
Hi Daniel, 👋
I'm Sara from OptiMonk Support, thank you for your kind words. 😊
I am glad that we could work everything out together.
Have a great day, and please feel free to get back to me if you have any questions remaining! ☀️
Sara from OptiMonk
This is the most robust pop-up app I have found. Several different templates to choose from or design your own. This app walks you through creating the pop-up and looks great. PLUS integrates with more Email services than any other on the market.
Thank you so much for your fantastic review! We're so happy that you enjoy the perks of OptiMonk:)
Please let us know at any time if we can help you with something:)
Peter from OptiMonk Support
Easy to create a popup form, and if you have any questions about the app, the customer service will be very helpful. This is by far one of the best customer services I have encountered.
It would be better if there were more embedded form templates.
Hi There,
I'm Anna from OptiMonk.
Thank you so much for your review once again, I appreciate your kind words and I was very happy to chat with you yesterday. :)
Please note that we do offer embedded forms that can be 100% customized as per your needs. You can find them in the Template Library.
If you connect your OptiMonk campaign with one of our direct integrations like Klaviyo or Shopify Email, we can even forward data automatically to the email marketing system, so you can set up a flow straight away and send out an email to your new subscribers easily.
Please let me know if you need any help with the setup, I'd be happy to assist you. We would really do everything we can to be the right popup solution for you! ;)
Anna
Optimonk is The Tool when it comes to ultimate popups. They just convert better. They are faster, and stronger... Visually more interesting, the way they show up... Thats why I pick them. I do 2X better than other popups services. Definitely a must in my tools.
