Reviews (455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
Refine
-
By rating
I would give it 10 stars if I could. It's just one of those apps that are very properly thought of and developed. The customer support responded to my questions super fast (within minutes) which I did not expect. There are also plenty of free resources within the app to learn from. Shoutout to Tom and Optimonk team for creating such a wonderful app!
Hi There,
It's Tom from OptiMonk.
Thank you for mentioning my name in your review, I'm very happy that you were satisfied with my assistance! :)
Feel free to get back to us anytime in the future, we'll be there for you.
Have a great week ahead,
Tom from OptiMonk
So happy with OptiMonk. Compared to other pop-up apps, it's easy to use, seamlessly integrates with Shopify's customer base or another like Active Campaign. I had an issue with one of the functions and the team was quick to respond and resolve the issue. I definitely recommend it for anyone looking to boost sales and email marketing lists on Shopify.
Hey Julia,
Anna from OptiMonk Support is here :)
I just wanted to personally thank you for submitting your detailed review. I'm very happy to hear that you like our app that much and I hope you'll have a lot of success with OptiMonk in the long run as well.
I wish you an amazing week ahead and all the best for your business as well :)
Anna from OptiMonk
This is the best pop up app out there. I’ve tried several and this one is the easiest to design and look very professional. Their customer service is second to none as they will actually call you back on the phone and provide any help needed. Chatting with them is also super helpful. Love this app and we will be using it for a long time to come!! Thanks
Hi 👋
Thank you so much for this beautiful review, it means a lot to us 🙏
It was a pleasure chatting with you, please feel free to reach out to us if you need help with the campaign setup!
Kind regards,
Réka
The app creates a beautiful pop up. The template is easy to use and good choices. I wanted to collect emails but couldn't get Shopify email to send out an automated email/lead magnet in response to gathered emails so switched to collecting emails with the promise of a giveaway instead. The support from Optimonk was FABULOUS while I was grappling with this.
Hi Melanie! We are happy to hear that you like our templates and that you find our support helpful :) It truly means a lot to our small, hardworking team.
Have a lovely day ahead ☀️ Zsofi
Like you ... I'm a busy shopify store owner. I juggle many hats. Taking time out to leave reviews is not even on my Ta-Da list. But I had to for this app. Our e-mail capture rate went from below 5% to above 20%. I'm just about to go and the vegas wheel to my cart page, for some reason it wasn't there previously. Cant way to see the improvement. Thank You Guys!
OptiMonk has been working great for us! If I could only afford one app, get OptiMonk. We got ROI right away, and it keeps on generating sales. I suggest linking it to your Google Analytics account (although not necessary), to see exactly how your campaigns are working. Such a great tool that is super easy to use! Everyone with an online store should get OptiMonk!
Great app and customer service. Easy to use and it is a helpful tool on our site. The only constructive feedback I would provide is if the app can make it easier for brands with custom themes to customise the pop ups, banners etc with their fonts/icons easier without the need of a developer or recognise the fonts on the site and propose templates based on those.
Hi Roberto,
Wow! Amazing product feedback, thank you so much! I already forwarded it to our Product Team and I hope that we can improve our app to make things easier for you :)
We're glad to have you and we hope that OptiMonk will be beneficial to you in the long run!
Have a great day,
Anna
A really useful, versatile app that has helped a huge amount in increasing my subscriber numbers as well as capturing sales from those I likely wouldnt have got sales from. I love the split testing functionality as well as the huge number of options that really helps me to personalise what type of visitor is shown what, based on their activity. Highly recommended.
Best support I've ever received on any app. It is a powerful tool and has helped our store. The Optimonk team has been very responsive and really taken the time to help us succeed with their service. Many other apps just want you to sign up, pay the monthly fee, and forget about you. Not Optimonk. They have been very helpful in growing our email list. Thanks Optimonk!
Opti-Monk is without a doubt the best exit intent software out there. But more importantly, their customer service is amazing. For example, they answer all emails in 24 hours, will get on the phone with you and even help integrate their software with whatever tools you are using. Their opt-in designs are clean and the backend is super easy to use. I highly recommend.
