Reviews (455)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
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Customer support is AMAZING! I just installed this app today so we'll see how it performs. So far, so good, looks amazing on my site!
Hi There,
I'm so glad to hear that you were satisfied with the support you received from my colleague, Chris :)
I hope that you'll find OptiMonk beneficial in the long run. Should you have any questions in the future, please don't hesitate to contact us via chat or via email at support@optimonk.com
I wish you a lot of success with your business,
Anna from OptiMonk
So far this app is great. Customer service is on point! I had a question and they got back to me quickly and corrected my issue. Thanks!
Hi Tania,
Thank you so much for your nice review and also for mentioning our Support Team. We're doing our best to provide the highest quality service to each OptiMonk user. :)
Do get back to us if you need help with anything else and we will be more than happy to assist you.
Have a great day,
Zsofi from OptiMonk
I installed the exit intent pop ups, 10 minutes ago and I already lunch my first campaign. Super user friendly and with tone of recomendations.
Hi There,
I'm glad you had a very nice first impression! :)
I hope you'll find our app useful in the long run as well and you'll be able to discover our many features.
If you have any questions regarding campaign settings or need any advice, don't hesitate to contact us via chat or at support@optimonk.com.
We'll be here to help you! :)
Best,
The OptiMonk Support Team
I love this app! It's easy to use and works 100% with Shopify with no problems. The conversation rate is great and the support team is awesome!
Hi Shannon,
Thank you so much for sharing your opinion! I'm glad that you found our app easy and smooth. <3
If you need any help in the future, feel free to message us via chat again and we'll be happy to assist you with anything.
Have a lovely day ahead,
Anna from OptiMonk
So far so good! Generated hundreds of leads (email captures) and converted some interested customers into buying customers. Great customer service as well!
Hi Caroline,
Thank you for taking the time to share your opinion about us, our whole team is very grateful for it.
Your results are already really impressive even though you started using OptiMonk less than 2 months ago. Congratulations! :)
I hope that the hundreds of leads will soon become a thousand and more! Please feel free to get back to us via chat or email anytime in the future, we'll be there for you!
Have a great weekend,
Anna from OptiMonk
Actually this app doesn't work at all. As in will NOT show up on my site, even after signing up and paying for this. I would HIGHLY recommend going somewhere else.
Hi Nicholas,
I'm Anna from OptiMonk Support.
I'm really sorry for the negative experience.
Please note that you haven't been charged as you downgraded on the same day and I think I already found out which setting caused the popup not to appear multiple times.
I sent a reply to your email and I'm ready to assist you with anything you may need. We'd be very happy if you'd give us a second chance!
I'm looking forward to your response.
Anna
Excellent app. Our conversion rate has greatly increased our conversion rate. I recommend to everyone. I was able to deliver messages to customers that they hadn’t seen or noticed before.
Hi There,
I'm glad to hear that OptiMonk helps you increase your conversion rates and that you can reach out to your customers more effectively now - using OptiMonk. :)
Should you require any assistance in the future, please feel free to reach out to us again via live chat or email.
Have a great week ahead,
Anna from OptiMonk
The customer support from Optimonk is absolutely amazing. This platform allows users to easily create exit intent and we are able to gain good conversions. Would definitely recommend Optimonk
Hello,
Thank you so much for your kind words regarding our app and our support team! We really appreciate it :)
I'm really glad that you find our app helpful and easy to use!
Please don't hesitate to get back to us if there is anything else we can help you with.
Kind regards,
The OptiMonk Support Team
There are many apps that claim to offer what Optimonk offers with Exit Intent but this is easiest to use and the most powerful. It just works and it's so easy to create really good looking pop ups that work.Also the support is amazing.
Hi,
You’re the best, Daniel. I can’t thank you enough for your kind review of OptiMonk.
We will do our best to provide you the same quality of service in the future, as well :)
Best,
OptiMonk Team
We are very much impressed to see from the very first day, 9 potential buyers have subscribed for our email list. I see there are so many things we can do with optikmonk to engage the visitors and give them the beautiful buying experience. Thank you
