Pickup Delivery Date Pickeasy
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Reviews (1,329)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for managing pickup and local delivery at checkout. They say support is exceptional—fast, patient, and often handling full setup via calls or screen‑share. The app clearly separates pickup vs delivery, enforces date/time slots, and captures delivery notes, reducing customer confusion. Merchants like its complex rules (postcodes, locations, prep times, closing days), Google Calendar sync, customization options, and say paid plans are worth it.
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I installed this app and spent several hours configuring the settings. Then the app could not convert past the cart. It got stuck on the address field and users can not input and address. It only allowed the pin to be dragged on a continent sized map. Then toggled off the app on my live them and reached out to support. EXPLICITLY telling them that they needed to fix the issue in the backup copy of the theme NOT TOGGLE BACL ON THE BROKEN SETTING IN MY LIVR THME. Due to this I missed an entire day of sales. This is completely unacceptable I want a full refund. This cost me more than it would ever be worth, it’s just extra app bloat and checkout friction issues will arise. What terrible solutions to support, they should be ashamed of themself for hurting my business and editing my live theme. App does not function out of box 0/10 would not recommend ruining your cart and checkout making it IMPOSSIBLE TO CONVERT.
Hi there,
Thank you again for your patience and for giving us the opportunity to resolve your concern.
I’m happy to know that the checkout issue was resolved, and I noticed that you’ve continued using Pickeasy over the past few months. I truly hope the app has been working smoothly for your store and meeting your requirements since then.
As your original review was based on the issue you faced earlier, we would be very grateful if you could kindly consider updating your review to reflect your current experience with the app and our support.
If you feel that Pickeasy is now serving your needs well, updating your review from 1★? would mean a lot to our team. Your feedback helps us grow, builds trust with other Shopify merchants, and motivates us to keep improving the app and support experience.
Of course, if there is anything else you need or any concern that still needs attention, please feel free to reply to this email. We’re always happy to help.
Thank you once again for your time and continued support.
Best regards,
Rahul
Product Manager – Pickeasy
Logbase.io
Super quick and helpful!
We have been using this app for our business for over a year now and it has been great. The support team is super responsive if an issue ever comes up. Highly recommend this if you are looking for an app that can process order pickup at multiple sites!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Subi was really helpful and overall very pleasant experience!
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Works nicely. When I had a problem with the app, the technical support (Vignesh) helped me to resolve it. Good to know there are people backing up the app.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Pickeasy is really good and works exactly as we needed. The features are solid and easy to use. What truly stands out is the support team they are amazing. They respond quickly, understand the issue, and fix it without wasting time. I really appreciate their effort and dedication. Highly recommended.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
Manaz was very helpful and pacience, great job helping with all my needs
Very good, help with requests and showed me everything i needed to set up my store checkout/pick-up properly
Special shot-out to Barath who jumped on a call with me and helped me fix something that was generating some customer confusions. I couldn't be happier with the app, it's simple, easy to use and the support is top notch. I have zero background on Shopify and programming and these folks make it so easy to work with and answer any question. Congrats on the product!
Thank you so much for your wonderful review!
We greatly appreciate the time you've taken to share your experience with us. Your valuable feedback inspires us to keep improving and delivering exceptional service to our customers:)
Perfect, Barath was very professional and easy to work with. He solved exactly what we were looking for.
Thanks so much for your support and thoughtful feedback. Your time and input are genuinely valued and make a big difference in helping our company grow :)
