CWILL Order Tracking
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Reviews (3,185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.
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For now - great. The quickest support I've ever seen. App is quite easy to understand and gives a lot of possibilities. We are waiting for adding third-party courier. Good to know, that there is a possibility of adjusting courier list to your needs.
I totally recommend the parcel panel app maybe there is just one issue that it doesn't track or it have slow updates on the italian carrier le poste italiane
I love this app because it is very simple and ease to use.
It has so many carrier partners included in its basic plan.
I just want the main thing to manually update the courier partner whom the app shows is different from the original one.
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Incredible, way better than our experience with other trackers and cheaper. Their customer support is truly top tier, went above and beyond to get our orders tracking properly. We have been trying to solve tracking issues for over 5 months and in a little over 24 hours Parcel Panel got everything working for us. Couldn't recommend this app any more. I can see why they have incredible reviews - happy to add ours to the pile! Well done Parcel Panel!
So far so good. Detailed and gave me peace of mind with shipping and tracking updates. Good to enhance my NCMPRBL store experience for clients. I recommend parcel panel if you have physical goods and/or an ecommerce store.
Had few issues with currency and setup but the support team is very great, they have helped me set the app up and it is actually now generating revenue + improving the service for customers. I highly recommend this for shopify owners who are looking to improve their offering while getting some extra revenue :)
I'm impressed by the speed of the support, that's the first thing I look for any app I install, how responsive they are. They are fabulous. Also we were missing a carrier and within less than 2 weeks they added it for us. Prior them I was using another software for tracking it was expensive and never as fast as them.
This app really helps to visualize the different deliveries into uniform dashboard. Sometimes is detects the courier incorrectly, but i hope it gets better during time.
Parcel Panel has been great to work with from start to finish. They answer our questions quickly and were very helpful in configuring it in our test and productions stores. No issues and they were quick AND proactive to help us make sure that it was configured correctly. This app is a real bargain for the price.
the app is great and the support as well, since using Parcel Panel i getting less emails from costumer asking about their orders, this one is a must have - 5 stars