CWILL Order Tracking

CWILL Order Tracking

Reviews (3,177)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

June 14, 2022

been awesome. Supports are very responsive and willing to reflect our needs. better than other apps.
recommended!

Depology
United States
13 days using the app
CWILL INC replied June 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

June 14, 2022

Always fast and efficient support! This is a great app! I highly recommend it to all my friends who are doing E-commerce.

Titiboo
Australia
About 4 hours using the app
CWILL INC replied June 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

June 20, 2022

super nice. really brings it all together nicely for both the customers and the fulfillment team. The dashboards are great, and order tracking page reduces the amount of messages we receive. Works for South African couriers too!

Freeform Rings
South Africa
About 1 hour using the app
CWILL INC replied June 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

June 20, 2022

The best tracking app for Shopify hands down, and I've used a few different ones. The customer service is really good, they are super nice and helpful and reply within a few minutes in the live chat which is awesome

Bentior
Portugal
7 days using the app
CWILL INC replied June 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

June 28, 2022

The has a lot of great features, different upgrade tiers, flexibility, and the customer support is great.

Myriad Melodies
United States
23 minutes using the app
CWILL INC replied June 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

July 21, 2022

Great customer service. And I think this app is the most valuable for my business, so far. Thank you.

Apollo Tarot
Italy
Over 1 year using the app
CWILL INC replied July 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

July 23, 2022

Fantastic app, fantastic customer support. The tracking is great, customers are more aware of what's going on. Just a great app all-round, especially for DS.

Baby Bub
Australia
About 2 hours using the app
CWILL INC replied July 24, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

July 27, 2022

As a small start-up store using a paid-theme and limited technical skills, I had some integration issues with AfterShip so I made the switch and had no issues with set-up. It has been a few months and so far so good. Besides from functionality, what I can really vouch for is their prompt customer service. If I have any issues or questions they are just a click away.

Self-Initiated Books
Canada
11 months using the app
CWILL INC replied July 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

July 27, 2022

very good app, really help a lot to me, hope you will getting more and more good. very easy to install and using.

electrical center b2c
China
18 minutes using the app
CWILL INC replied July 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

August 3, 2022

Excellent Support team. They can do anything they can to have this app personalized for your requirements. Overall this app is great for adding an out of the box tracking system on your shop. Its lacks a few things like a few logistic companies still not trackable through this app, there is no way to add custom text and many things are just fixed you can't change for now.

Amethyst Home
United States
13 days using the app
CWILL INC replied August 3, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel