CWILL Order Tracking

CWILL Order Tracking

Reviews (3,177)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

May 4, 2022

WOW... Fantastic customer service with instant help to solve a tough customization problem that WORKS PERFECTLY. Simply amazing!

Jetpack Stickers
United States
3 months using the app
CWILL INC replied May 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

May 12, 2022

Great customer service and available during late hours of the night! I love the convenience their app brings for our company as well as our customers!

Mia + Sophia
United States
2 months using the app
CWILL INC replied May 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

May 14, 2022

The support team is amazing. The app works great and Lexie helped us increase the quota to 50. Thank you so much!

Reggenza.co
United States
10 months using the app
CWILL INC replied May 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

May 14, 2022

The Parcel Panel app is awesome. I used another app to track my orders, but these days I use the parcel panel. The price of app is affordable for small businesses and the support service is excellent. I love how Lexie has helped me whenever I need help.

Muglans
Australia
28 days using the app
CWILL INC replied May 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

May 16, 2022

The app is very easy to install and use and provides all the information my customers need to track their order

Make Space For This
United Kingdom
About 1 year using the app
CWILL INC replied May 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

May 16, 2022

Great app! Very responsive and adequate team. They allow you to have 20 users monthly to use app services for free, which is more than enough.

Gemzel
Azerbaijan
About 2 years using the app
CWILL INC replied May 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

May 24, 2022

I needed help with set up and support was excellent, resolved my problem quickly for me, thanks for your help

WatchOvers
Ireland
15 days using the app
CWILL INC replied May 26, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

June 1, 2022

My order contains 2 shipments, but only one tracking number can show on the Orders Page. Lara is helpful to give me advice that maybe I can do a suborder in Shopify, but not sure if it works. But anyway, Lara is nice.

Lifestyle Pavilion
Canada
7 months using the app
CWILL INC replied June 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

June 1, 2022

Support was excellent. I need some help with the delivery email notifications and some html work and they got it done very quickly. They are responsive.

Anhem
United States
5 months using the app
CWILL INC replied June 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

June 2, 2022

great customer service :)
very very good support
not have so much to say, but basically good job for them

vylome
Israel
12 days using the app
CWILL INC replied June 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel