CWILL Order Tracking

CWILL Order Tracking

Reviews (3,181)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

May 25, 2023

Just downloaded the app and it is very easy to set up. I would highly recommend this app to other people who has an e-commerce store

Kani Kouture
United States
30 minutes using the app
CWILL INC replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 28, 2023

Very supportive customer support service. Thank to Elly for helping me to resolve some common issues i faced. Thank you!

QEEPIN
United Kingdom
8 days using the app
CWILL INC replied May 29, 2023

Thank you for your positive feedback! We're glad to hear that our customer support team was able to assist you in resolving your issues and that Elly provided excellent service. We appreciate your support and thank you for choosing our product.

May 28, 2023

Emily was very nice, helpful and friendly handling my request. She was very fast responding as well. Thank you!

Plush-Fashionz-Shop
United States
About 8 hours using the app
CWILL INC replied May 29, 2023

Thank you for your feedback! We're happy to hear that Elly provided excellent customer service and was able to handle your request quickly and efficiently. We appreciate your positive experience and thank you for choosing our service.

June 3, 2023

Great app, customer support is fast and resposive. Pretty good integration with our other apps. I highly recommend giving this app a try.

TradeShowPlus
United States
Almost 2 years using the app
CWILL INC replied June 5, 2023

Thank you for your positive feedback! We're thrilled to hear that you find our app to be great and our customer support to be fast and responsive. We're also glad that our app integrates well with your other apps. Thank you for recommending us to others, and we hope to continue providing you with a great experience!

June 6, 2023

superbe application Equipe très réactive merci c'est ce qui manquait a mon shop
je recommande a tous en particulier les dropshippers

Esprit-Boxe.com
Switzerland
About 2 hours using the app
CWILL INC replied June 11, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

June 12, 2023

I had the pleasure of receiving outstanding assistance from Mig today. I cannot express my gratitude enough for the exceptional service and generosity I experienced.

Not only did Mig promptly address my inquiries and concerns, but they went above and beyond by providing me with an additional 30 quotas for free. This unexpected gesture truly exceeded my expectations and showcased their commitment to customer satisfaction.

Furthermore, Mig demonstrated their efficiency and attentiveness by amending my tracking page instantly and ensuring that everything was up-to-date and working perfectly. Their dedication to resolving any issues promptly and effectively is commendable.

Throughout our interaction, Mig exhibited a high level of professionalism, demonstrating deep knowledge and expertise in their role. They were patient, friendly, and went the extra mile to ensure my complete satisfaction.

I am thoroughly impressed by the service provided by Mig. Their commitment to exceptional customer care has left a lasting positive impression. I highly recommend their services to anyone in need of assistance.

Thank you, Mig, for your remarkable support, generosity, and exemplary service. You have truly made my experience exceptional, and I am grateful for your dedication to going above and beyond for your customers.

DONCAVARCHI
United Kingdom
1 day using the app
CWILL INC replied June 12, 2023

Thank you for sharing your positive experience with Mig. It's great to hear that the customer support provided outstanding assistance and exceeded your expectations. Their commitment to customer satisfaction and professionalism is truly commendable. We are glad that our generosity and expertise left a lasting positive impression on you. Thank you for recommending our services to others.

June 14, 2023

This is one of the most exceptional companies I've used in the Shopify store. Support from Elly was quick responsive and very helpful. My query was dealt with in a few minutes and also resolved. A great App with excellent features and a superb team supporting it. Thank you.

Weather Spares
United Kingdom
9 days using the app
CWILL INC replied June 17, 2023

Thank you for your feedback! We're glad to hear that Elly was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

June 18, 2023

It has been easy to set up. Easier than other tracking apps. I am presently setting up my frequently used carriers. Thank you, Jessica, for being so quick to respond!

The Palm Beach Baby
United States
About 2 hours using the app
CWILL INC replied June 21, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

June 21, 2023

Love the way you can customise everything! Reduces customer service inquiries by 5. Thanks to the developer and the support team

Oxy-shop
France
Over 2 years using the app
CWILL INC replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

June 26, 2023

Great App, very convenient, and the support is amazing! I would recommend it for any kind of store, there is not a real competition for it.

CuraLife Global
Latvia
Over 2 years using the app
CWILL INC replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.