CWILL Order Tracking

CWILL Order Tracking

Reviews (3,177)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

April 28, 2023

Its great. Great suppport. Answer questions quickly. Easier to use than 17track. Would recommend to anyone.

YOUCANIC
United States
23 minutes using the app
CWILL INC replied May 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 14, 2023

The customer service is great! I plan to continue using the app and expand the rates as sales grow.

BANDI NAILS
United States
2 months using the app
CWILL INC replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 16, 2023

app has been super helpful for my order tracking- the customer service rep i worked with was also so helpful

A FAN OF
United States
8 minutes using the app
CWILL INC replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 20, 2023

Very good app, great customer support. Keep up the great work. Thank you for your help as always. KRG.

LeoForward Australia
Australia
Almost 2 years using the app
CWILL INC replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 21, 2023

They quickly reply to the request; that's nice to have. Mig helped provide the information I needed for multilanguage translation.

mipervalstore
United Kingdom
About 1 hour using the app
CWILL INC replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 24, 2023

Great Support from their team. App was easy to install, and there is backup support when you need it.

Kronos AV
United Kingdom
8 days using the app
CWILL INC replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 25, 2023

The customer service is great, I am glad that I discover this app it is easy to use and beginner friendly.

Optimum Scrubs and More
United States
23 minutes using the app
CWILL INC replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 25, 2023

Just downloaded the app and it is very easy to set up. I would highly recommend this app to other people who has an e-commerce store

Kani Kouture
United States
30 minutes using the app
CWILL INC replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 28, 2023

Very supportive customer support service. Thank to Elly for helping me to resolve some common issues i faced. Thank you!

QEEPIN
United Kingdom
8 days using the app
CWILL INC replied May 29, 2023

Thank you for your positive feedback! We're glad to hear that our customer support team was able to assist you in resolving your issues and that Elly provided excellent service. We appreciate your support and thank you for choosing our product.

May 28, 2023

Emily was very nice, helpful and friendly handling my request. She was very fast responding as well. Thank you!

Plush-Fashionz-Shop
United States
About 8 hours using the app
CWILL INC replied May 29, 2023

Thank you for your feedback! We're happy to hear that Elly provided excellent customer service and was able to handle your request quickly and efficiently. We appreciate your positive experience and thank you for choosing our service.