CWILL Order Tracking

CWILL Order Tracking

Reviews (3,177)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

March 29, 2023

Mig on customer service is always extremely helpful! App is always really easy to use! Highly recommend!

Artah
United Kingdom
4 months using the app
CWILL INC replied March 30, 2023

Hi there!

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Parcel Panel

March 29, 2023

Great app and Great support. Thanks to agent Mig for her support. she always there to answer and resolve any issue.

EveryBodyStore
Saudi Arabia
11 days using the app
CWILL INC replied March 30, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 6, 2023

Mig was very kind and helpful so I was definitely pleased with the customer experience. I just started my shop so I am using the free plan. I am hoping the experience will continue to be positive and keep this app in my shop.

AlmaVida
Netherlands
10 days using the app
CWILL INC replied April 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 7, 2023

This app is very helpful in tracking the order and the customer support is excellent in delivery the support with integration with new logistics providers.

swadeshsouq.com
United Arab Emirates
About 2 months using the app
CWILL INC replied April 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 9, 2023

I'm new to the Shopify world and I needed help with questions about order tracking. Elly was great and patient with explaining how to track orders, what does quote mean, and how to add the app into Shopify correctly.

Uplifting Our MINDS
United States
6 days using the app
CWILL INC replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 10, 2023

Very quick responses to my customer service questions, great and easy app to install. Very savvy team.

wildbiome
United States
36 minutes using the app
CWILL INC replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 10, 2023

These guys are awesome. Super quick to reply and always happy to help. Their app is very professional looking too

Huckle Bee Farms LLC
United States
3 months using the app
CWILL INC replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 13, 2023

Amazing customer service, great app. Simple to integrate and very customizable. Strongly recommend to anyone.

Marcus Pierce
United States
About 2 hours using the app
CWILL INC replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 15, 2023

All goooood! Mig was responsive and helpful. Would definitely recommend if looking for a order tracking app.

Linanden
Latvia
About 5 hours using the app
CWILL INC replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 18, 2023

Mig is amazing! She helped me a lot and was patient enough to resolve all of my problems!

tabselect
United States
41 minutes using the app
CWILL INC replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel