Reviews (1,714)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app very easy to set up and connect to Shopify, with reliable catalog syncing even for large inventories and both digital and physical products. They report smooth verification, clear analytics, and beginner‑friendly ad campaign tools. Many highlight strong organic reach, quick early sales, and helpful ad credits for testing paid campaigns. Support is described as responsive, resolving catalog issues and even offering courtesy refunds.

October 14, 2023

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BelEtnea
Germany
9 minutes using the app
September 15, 2026

This app is fairly easy to set up, i am a newbie and managed to get all my products published on first try. I have other apps working one generating pins for me. i am sure there are part i have not even begun to touch yet, but the basics, getting set up getting your products pinned if i can do it anyone can, well should be able too. You can see my pins for yourself at https://www.pinterest.com/SavannahLaneJewelry

Savannah Lane Jewelry
United States
7 days using the app
June 1, 2026

Absolutely unacceptable from Pinterest.

I added my payment information and somehow ended up being charged for ads I never intentionally set live.

I woke up this morning to find money had been taken from my account, despite having no idea any ads were running.

At no point did I knowingly consent to spending money on advertising.

If you're using Pinterest, be extremely cautious when adding payment details and check every setting carefully. No one should be charged for campaigns they didn't knowingly launch.

Becoming Her For Real
United Kingdom
12 months using the app
February 21, 2026

Before getting even basic access to the app, you're required to commit to a significant advertising budget ("Unfortunately, advertisers must meet a EUR 17815 yearly minimum to request to advertise on Pinterest.") — at a stage where I don't even know yet whether this app could be useful for my business at all.

Origameco Cards
Estonia
13 minutes using the app
January 25, 2026

I like it, but as others have said it is very confusing. For instance someone (like me) who has never gone on Pinterest before, it is confusing as to what a Pin and a Board are. Plus I made a mistake when filling in the profile page and now I can't figure out how to change it. More information please Pinterest.

Caishel Books
New Zealand
11 days using the app
January 18, 2026

This was hands down the smoothest Pinterest setup I’ve ever done.

The Shopify–Pinterest integration worked exactly the way it should. The app connected cleanly, the catalog synced properly, and the recent updates Pinterest made actually improved the experience instead of breaking things — which is rare.

Everything from domain verification to product syncing and analytics came together without friction. No confusing workarounds, no constant disconnects, and no guessing whether things were actually working behind the scenes.

Compared to past Pinterest setups I’ve done, this one felt polished, stable, and well thought out. Easily the best experience I’ve had connecting Pinterest to a Shopify store.

Highly recommended for merchants who want a clean, professional setup that just works.

Modterra Home
United States
21 days using the app
July 26, 2025

Stuck during setup as per other users, cannot progress through connection steps, and the prompts take me to dead end pages. tried to submit feedback on this, but alas, that didn't even work
"Hmm, something went wrong".... you bet it did.

Red Death Tattoo
Australia
About 19 hours using the app
September 5, 2024

Simply horrible experience. This app is constantly crashing, my pinterst tag is healthy but i get messages that it's not healthy but not sure where the discrepancy is. I have worked with many different platforms and never encountered such rubbish with other platforms as I have with Pinterest. I reached out to support but have heard horror stories about their support team. I'm about to reach out to a developer to help but this is frustrating.

Tiana Bay
United States
Over 4 years using the app
February 20, 2024

Terrible service, If you are starting out don't bother to use this app, you will automatically fail their merchant requirements. You have to submit an appeal and you can't talk to anyone.

Another issue is I'm unable to add billing details unsure if this Is because of the above.

Another issue is that none of my products are syncing to their platform unsure if this is because of the above two issues.

Terrible app for any user on shopify.

HomeLiving4Less
United Kingdom
2 days using the app
January 28, 2024

I'm ready to give up on Pinterest to advertise my business because your merchant guidelines to let me put my shop on your site are too broad. I have been in contact with your "Customer Service" to tell me what exactly about my website doesn't meet your guidelines, and they keep repeating that I need to go to the link and do not answer my questions. This is beyond infuriating.

Secret Cat Candles LLC
United States
About 1 month using the app