Reviews (1,714)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app very easy to set up and connect to Shopify, with reliable catalog syncing even for large inventories and both digital and physical products. They report smooth verification, clear analytics, and beginner‑friendly ad campaign tools. Many highlight strong organic reach, quick early sales, and helpful ad credits for testing paid campaigns. Support is described as responsive, resolving catalog issues and even offering courtesy refunds.

October 20, 2025

After logging in, there are always errors and it can't be opened.

TenNail
United Kingdom
About 7 hours using the app
September 20, 2025

Wow! Connecting this to my Shopify store was seamless. Other companies should make it this easy!

Dewdrop
Canada
6 minutes using the app
February 23, 2025

Added the app, they deactivated my account until I emailed them and they told me my website had to be minimum of 9 months old and my site wasn’t good enough. Never again.

ShanaeWilde
Canada
18 days using the app
December 2, 2024

Smooth!
Far far better than other platforms in terms of integration

Premier Edge LLC
Italy
5 minutes using the app
November 30, 2024

So far so good. Very easy to do, just follow instructions. Thank you for such an easy process.

WhatTheDTF
United States
40 minutes using the app
September 14, 2024

Guessing these tags with no search box or link to the regular site. I can't find a single tag related to Australian Indigenous Culture. Its disgusting. any wonder they are giving me welcome credit to waste on this. I dont want to ruin my business by placing ads in the wrong sections. I'm left not knowing what to do. And I cant access mock-ups withought using a html and pintrest wont let me use this format. I'm dissapointed

JoJoZep I AM Design's
Australia
5 days using the app
August 2, 2024

I'm very satisfied with this App! You just input some information and your done, your ads are created automatically! Plus Pinterest guides you for the best marketing plan and budget to fit your budget and goals Love it!

Fashionontheboardwalk
United States
Almost 3 years using the app
June 20, 2023

The app is glitchy. Every time Pinterest makes updates or changes, it breaks the Shopify integration, throwing off error messages on Pinterest and threats to rescind Verified Merchant status. Customer support is useless if you contact them for help resolving this issue. They shift you from one rep to another, all of them overseas, who don't seem to understand what the problem is and that I am actually using the Pinterest Channel app and not making random code changes on my website. They just keep telling me to hire a developer to edit my website code. Why does the app even exist if I have to hire my own developer every time Pinterest makes changes on their back end? Support reps don't want to escalate to an actual tech support person in the US (my website is not available outside the US) when they don't have the knowledge or the tools to resolve the issue. Instead, they're just shifting me from one rep to the next, where I have to explain the problem to the new rep over and over again (4 times and counting the last time I contacted them).

Buckaroo Bling
United States
About 3 years using the app
October 20, 2020

Quick and Easy. Cant wait to use the credit to see how this can really help my business.............

Bijouxx Chic Boutique
United States
About 6 hours using the app
September 11, 2021

Excellent process, very easy and straight forward. Well explained in the adding the app and the tags

OneWayHomeInc
Canada
2 minutes using the app