Reviews (1,711)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app very easy to set up and connect to Shopify, with reliable catalog syncing even for large inventories and both digital and physical products. They report smooth verification, clear analytics, and beginner‑friendly ad campaign tools. Many highlight strong organic reach, quick early sales, and helpful ad credits for testing paid campaigns. Support is described as responsive, resolving catalog issues and even offering courtesy refunds.

November 10, 2025

Excelente para hacer tu marketing organico ya que no hace falta gastar o invertir ni un 1$, realmente no vale la pena, porque las personas evitan los anuncios has contenido organico real y funciona genial, recuerda no invertir ni 1$ en anuncios con esta plataforma no hace falta, esto dicho por los mismos expertos trabajadores de pinterest

Beatriz Bermudez Rothe
Spain
About 1 month using the app
July 16, 2025

fonctionne mal, aucune conversion Pinterest ne remonte dans Shopify.
les mises à Jour catalogue se font mal
L'ingestion de produits est en erreur, même quand les Marchés ne sont pas encore publiés sur le site… Plein de choses à revoir

La Boutique de Lydie
France
About 4 years using the app
December 1, 2024

Worse experience ever!! I was promised help setting up a campaign (very difficult!!!). The help was not given properly. I spend by accident alsmost 500 Euro with 0 ROI as there was a technical issue. Pinterest did not connect right to the shop. And Pinterest and Shopify point to each other....
Everything is fully automated and their customer service is the worse in the world (not possible to speak to somebody, no number, no chat option....nothing only AI. After the sales agent sold me into a campaign this he also vanised.

am-hairwear.com
Netherlands
Almost 2 years using the app
November 16, 2024

Hi, I don't understand why you guys created a Shopify app does not work properly or can be configured properly.
I have a few errors in the catalog and instead you just don't include these products, the Pinterest Merchant Status is suddenly set to “not verified”.
This error as an example:
Warning 155
Your additional_image_link values exceed the limit for additional images, so this item will be published without some of your images
Limit entries in the additional_image_link column to 10 or fewer
-----------------------------------------------------------
How the hell am I supposed to change anything here?
I can't access any options anywhere via your weird app and influence this.
This is really terrible.

Liebgedacht
Germany
8 months using the app
January 31, 2024

Hello,

I hope this message finds you well. I am writing to express our deep concern and dissatisfaction regarding the support services provided by Pinterest. Unfortunately, our experience has been far from satisfactory, and we've encountered similar sentiments expressed by others on the internet, forums, Shopify app reviews, and Pinterest community forums.

We have been operating our officially registered company in the United States for the past two years, managing our e-commerce business professionally. With our dedicated team, we successfully deliver thousands of products to our customers every month. Up until now, Ladyros.com has received only positive feedback and reviews, without any negative comments or criticisms.

In our pursuit of further growth, we decided to utilize Pinterest as a marketing platform. After becoming a member and integrating it seamlessly with our Shopify infrastructure, we started receiving excellent feedback from our customers and gained popularity on Pinterest. However, to our dismay, our approved seller account was suddenly terminated, and all our products were removed from our Pinterest account.

This situation has been distressing for us, and we have been attempting to resolve it by reaching out to your support department for the past month, contacting them three times a week, totaling more than 15 communications. Regrettably, each time we contacted your support, we received automated standard messages. This has left us feeling extremely discouraged and disheartened towards Pinterest.

We thoroughly reviewed our website and policies in collaboration with our expert team, ensuring compliance with Pinterest policies. Despite our efforts, we received the same automated response stating that our account was not approved. As a legitimate U.S. company, we have successfully obtained approval from various social media platforms such as Facebook, Google, and Instagram, but Pinterest has proven to be elusive.

We are eager to resolve these issues and continue working with Pinterest professionally. However, the lack of support and assistance from Pinterest is highly disappointing and does not reflect well on a company of your stature. There are numerous negative comments online about Pinterest's support services, and we sincerely hope you can intervene to rectify this situation.

We are seeking your professional assistance and support in resolving this matter promptly. We appreciate your attention to this urgent matter and thank you in advance for your cooperation. We look forward to re-establishing a positive working relationship with you at the earliest opportunity.

Best regards, Lady Ros

Lady Ros
United States
About 1 month using the app
July 6, 2023

Immer wieder Probleme mit der Verknüpfung , mal geht's mal geht's nicht.
Funktion macht nicht mehr was früher mal da war

Kuhlesprüche
Germany
10 months using the app
July 20, 2023

Die Integration bricht ab, eine sehr schlechte Erfahrung.
Die APP schein technisch nicht ausgereift zu sein und wirkt nicht direkt kompatibel mit Shopify.
Wir konnten die Pinterest APP leider nicht nutzen wie wir uns das vorgestellt haben.
Der ganze Prozess sieht nach Zeitverschwendung aus.
Wir hoffen auf technische Verbesserung, da wir gerne Pinterest nutzen würden.

Mein Wandbild
Germany
About 11 hours using the app
July 5, 2023

Cette appli est catastrophique, elle ne fonctionne jamais, tout ce qu'elle sait faire c'est inonder ma boite mail de demandes de création d'annonces payantes. Vu que je n'accepte pas mon catalogue se retrouve effacé, mon compte est déconnecté de shopify ou alors je ne suis plus marchand approuvé...bref le trafic et la visibilité ne sont absolument pas au rdv!
Vraiment dommage!

ZG-jouetsbois-
France
Almost 2 years using the app
April 8, 2026

good platform

Clarity Club Nails By Jubilee
New Zealand
13 days using the app
March 22, 2026

Adorable children's book!

Floyd Shop
United States
24 minutes using the app