Pinterest

This app doesn't load up ever. Can you please fix this?! I've been trying to use this on our store and get everything set up. Very eager to use!

I installed it twice because I was getting this message..."Pinterest is not connected to a business account. Connect an account to continue using this app." It is connected to a biz acct. So not sure why the error is occurring. I had to remove it, as it just wasn't working.

Total rubbish. Installed ok, but everything about this app is centered around advertising and giving them money, you cannot even install it unless they've had your credit card details.
Constantly not uploading products as you are instantly in violation of their policies on just about every matter you can think of, from delivery to returns policies. Sorry, but if my policies are good enough for google, facebook, instagram, and not least myself, who has great pride in my own business then you (Pinterest) can take a hike. You're not so important and high-horsed that we fall at your feet.

Wow... what a terrible experience so far. Pinterest says my shop doesn't meet their guidelines because I don't have shipping policy (which isn't true) ... I've appealed and send the URL 3 times and they keep rejecting with no explanation. I feel like this app was hyped and launched before they figured this all out. Very frustrating!!

Could be great but currently a total fail. Instead of using your featured product image for the pin, Pinterest chooses the image with an algorithm. Why? The result is a set of random pins and size variations that look like a mess. Solution: STOP USING THE ALGORITHM. Just pin the featured images the store owners have created specifically to show off their product. Hard to imagine this was approved by Shopify management.

The app pulls in products with zero inventory, leading to people on the Pinterest feed going to a set of products we’re not currently promoting. Unlike Facebook’s integration with Shopify, this app is super-limited in functionality, and may force us to build something from scratch :(

Doesn't work. It says Pinterest is "unsupported" in my Sales Channels. It worked fine for years then all of a sudden switched off. Don't even bother trying to get help on this. They'll send you back to Pinterest to sort it out.

App is not sending brand or vendor data, it only seems to be sending product type, title, image and description.

App is not showing rich data, no price, no availability. When I ask why they tell me Pinterest NOW only shows rich pin data and price for verified merchants.

Going through Verified Merchant process ended with a REJECTED note and the only details it shows for reason is "Account does not meet the criteria for verification" but does not tell you what is missing and forces you to wait a month before you can try again.

Reaching out to support with several tickets and no response in days.

Broken app and so far no support.

If I could leave a negative review, I would!
When I first try to link my products listing 8 months ago to Pinterest using an official third party app from Shopify and the help of the Pinterest team, I got my account banned the second after it started working. And the technical support that had been helping me just stopped answering my messages.

It took me 8 months to have them recognise their mistake and reactivate my account, during which I went from nearly half a million views per month to a couple thousands.

As I thought it was all sorted now, I tried installing the app but never got it to work, and reading other reviews, I decided to give up as I don't want to have my account banned again for no reason.

That's really a shame, not to mention that when they reestablished my account it sounded like "oups we made a mistake" but no apologies for the business loss and absolutely no explanations. Which is a bit light considering the prejudice.

So think about it twice before installing the app, if it goes wrong there is no customer support and not only you'll be banned but all existing pins pointing at your domain will be labelled and showcased to others (human and bots) users as spam, you won't even get access to your accounting info if you advertised with Pinterest.

I would give 0 stars if it would let me. We had 181K views monthly on our Pinterest page then we installed the new app 4 times and it still shows unsupported on our channel. We have been in talks with Pinterest support for the last 10 days and they still can't figure out the problem.
Now our monthly view has dropped to 30K.
Years of hard work down the drain with no resolution in sight. They just keep email me telling me to be patient. They are working on it while our account goes down the drain.