Reviews (345)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for growing email lists, capturing leads, and boosting conversions with exit-intent popups offering discounts and special offers. They value the advanced targeting, multiple popup types, and easy drag-and-drop customization to match their brand. Setup is quick, reporting is useful, and integrations with Shopify and email platforms work smoothly. Support is consistently described as fast, friendly, and highly knowledgeable.
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I was looking for easy-to-integrate pop-ups (exit intent popups)for my webstore. I am super happy with this app. It is very user-friendly, even for dummies like me. For any question I had, I could go to the chat, where you get an answer and support almost immediately. I am Fan!!! I also love the many design choices!
Thank you Benjir & Nicholas for all your help!
Application très complète et facile d'utilisation.
Je vous la recommande pour générer plus de vente sur votre site.
Le service technique est compétent et réactif.
Great app. Good service center
J'ai choisi Poptin pour pouvoir l'intégrer avec mon compte Brevo. Je n'arrivais pas à tester la popup sur mon site et j'étais bloquée sur le problème. Le support a pris le temps d'organiser une visio pour que nous puissions régler le problème en direct (qui venait finalement de mon antivirus). Je recommande le support technique très à l'écoute et réactif et j'ai hâte de pouvoir maintenant tester la popup sur mon site.
I am using Poptin on company website and have done so for 2 years now.
It is supereasy to use and set up - and you have tons of choices to tailor it exactly to your needs.
Easy to adjust with own photos, colors etc.
Can warmly recommend using Poptin with Shopify!
The display triggers are very plenty and meet what I need. It supports display different content to different countries. The customer response is swift
Poptin is hands down one of the best popup and on-site engagement tools I’ve worked with. The platform itself is powerful, flexible, and packed with features that actually help conversions — from beautifully designed popups to advanced targeting and triggers.
What truly sets Poptin apart, though, is their support team.
I was integrating Poptin into a modern Shopify Hydrogen (React + CSP-secured) setup, which is not the most straightforward environment. The Poptin support team was incredibly responsive, patient, and technically strong. They didn’t just give generic answers — they genuinely understood the problem, walked through edge cases, and helped ensure everything worked perfectly.
The product:
Clean and customizable UI
Powerful triggers and targeting rules
Great performance
Works well even in complex setups when configured correctly
The support:
Fast responses
Deep technical understanding
Willing to go the extra mile
Clear, actionable guidance
It’s rare to find a tool that combines strong product quality with truly excellent human support, but Poptin delivers on both.
Highly recommended for anyone serious about conversions, lead capture, and customer engagement — especially if you value reliable support when things get complex.
fast customer service
Easy setup, great tool.
Great app and great support when needed.
It's a really good app, it helped me a lot, and it's not complicated.
