Reviews (347)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for growing email lists, capturing more leads, and boosting conversions with exit‑intent popups and discount offers. They use it for promotions, add‑ons, cookie notices, and targeted campaigns. Many highlight the intuitive drag‑and‑drop builder, strong customization, advanced targeting, and useful analytics. Integration with Shopify and email tools is described as smooth, the free plan as generous, and support as fast, friendly, and knowledgeable.

January 22, 2026

Very easy to set up and integrates smoothly with Shopify. Clean interface, flexible options, and does exactly what it promises. A solid app that’s simple to work with.

ASFIR 4x4 IL
Israel
9 days using the app
October 2, 2025

I absolutely love using Poptin! It’s so easy and intuitive to set up different types of popups, and the platform gives me a lot of flexibility. One of my favorite features is the exit intent popups, which help me capture visitors right before they leave my website. It has really made a difference in growing my email list and boosting conversions.

The interface is very user-friendly, so I can create and customize popups without spending too much time. And whenever I have a question or run into a problem, their support team is always quick to help me out.

Overall, Poptin is a fantastic tool that I would recommend to anyone who wants an effective and simple way to engage website visitors.

Farverigedage
Denmark
4 months using the app
June 16, 2025

This is a great app, easy to configure and loads of options to show to the right audience at the right time. We use on both our domains and have rules setup for different intentions. The support team are very helpful when you have a query and respond really quickly with advice.

Lily & Loaf Trade
United Kingdom
6 months using the app
April 28, 2025

I have enjoyed using Poptin for my website, especially love their "exit intent popups" function. The app is easy to use and the support team has been very helpful and prompt with response. Highly recommend!

Breezy Bird Studio
Australia
Almost 4 years using the app
April 16, 2025

Love the app! Setup is quick and simple, and it works splendidly! We are using it for exit intent popups on selected product pages to capture a mailing list and ask users to make an offer prior to leaving. Just started using the app, but will update this review with the results soon. Can't go wrong, here. Expert support is responsive. Pages load just as fast, and you can customize the popups to match your theme and capture any data point you want! We continue to explore other features - and there are a ton of them. Stay tuned!

CORE Medical Equipment
United States
About 17 hours using the app
April 14, 2025

We've been using Poptin on our Shopify store to capture leads.
The pop-up builder is user-friendly and supports RTL languages.
It integrates smoothly with our existing setup.
Overall, we're satisfied with its performance.

Epilady Store
Israel
Over 1 year using the app
Edited June 11, 2025

The plugin is functional, but in the past two weeks alone, there have already been 3 instances where the site took 15 seconds to load because of it.

They constantly have some technical issues, but they never inform us first — I always have to reach out myself to ask what’s going on.
They can’t compensate for the advertising budget we’ve lost.

We spend $3,000–$5,000 per day on ads, and we simply can’t afford the site to be down for 6 hours.

I’m giving 1 star because the support team takes no responsibility for the losses — they just apologize.
Let me repeat: I don’t need apologies.

Goodevas
United States
Over 1 year using the app
February 5, 2025

Been using Poptin for years. every service has native pop-ups, but these ones have loads more features and are easy to setup and track.

icemadeclear
United States
12 months using the app
Edited October 14, 2025

we have been using this app for a few years and the pop up we use at checkout is very handy for providing offers to our customers. There easy to create and we use different ones depending on the seasons. I find with some apps that the customer service is not great but there always easy to get hold of and happy to help with issues i maybe having

Value Canvas Prints
United Kingdom
Almost 5 years using the app
February 28, 2024

Highly recommend.

Easy to use app for both set up and design of pop-ups with plenty of customisation. We utilise for a range of functions such as cookie notification, suggesting product add-ons, and providing important information to customers based on product purchase.

Support team are brilliant! Quick to respond, provide regular updates and always able to assist.

Kellyville Pets
Australia
Over 3 years using the app