Reviews (347)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for growing email lists, capturing leads, and boosting conversions with exit-intent popups offering discounts and special offers. They value the advanced targeting, multiple popup types, and easy drag-and-drop customization to match their brand. Setup is quick, reporting is useful, and integrations with Shopify and email platforms work smoothly. Support is consistently described as fast, friendly, and highly knowledgeable.
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I've been searching for a solution to boost conversions, and this app is perfect. The exit intent popups feature is particularly helpful—it grabs customers' attention at the right moment.
Highly recommend
Really helps build up our mailing list...and offering a subscriber discount encourages our new customers to place their first order.
We have used Poptin to create email subscription popups on our website. The design wizards have been very simple and seamless to use. I was unsure once I had made the pop up live if it was appearing properly so I used the chat service and Osama from the support team got back to me straight away and even signed up as a subscriber to prove it was working. So far so good with this app, I look forward to continuing to use it going forward.
I recently had the pleasure of interacting with this company's customer support team and they were nothing short of excellent. They assisted me promptly with my needs, which included both installation and domain changes.
They were fast, clear, and extremely helpful. It's evident that customer satisfaction is a priority for them. I would highly recommend their services to anyone in need of assistance.
I really like using this app. Having not worked with pop ups before, it took me a bit to fully get to understand how to use. This said, I love what opportunities it allows me now to do on our site. I had no idea I could target check outs, past clients, etc… and thus app lets me do that. There are a few design features that could be improved upon, but overall, looks and works great.
I am disappointed in the app maker.
They had a problem this week, in August 2024, where their system crashed and lost live poptins. That left our store giving away free product for no reason. I was not notified. I only learned that my poptin wasn't working by visiting my own website for a different reason. Support insisted that they emailed everyone, but I did not receive an email which could have prevented this problem. There was no email in our spam folder as well. This was the most disappointing part. On some other occasions, the product did not work as well and support corrected those issues, but it was frequent. The product is good when it works. I was most upset in the newest incident, which was insulting that they insisted that they emailed. I get all of their emails, but not this one...hmm.
אני משלם כל חודש 59$ על גירסת PRO אבל מופיע לי גירסת FREE בדומיין השני
ניסיתי לפנות בתמיכה בצט אבל אין ממש תמיכה ולא מצליח לסדר זאת
חבל כי האפליקציה ממש טובה חבל שלא ניתן שרות ללקוחות הפרימיום
The best app- 5 star, have the functions I need to build the shop.
The support for exit intent popups was amazing.
The service was fantastic and they didn't give up until they found the problem. I wish all companies had the level of service that Poptin has.
Easy to use.
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