Reviews (177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this direct mail platform delivers strong ROI and often becomes a top channel, boosting repeat purchases and LTV. It’s used for winbacks, post‑purchase flows, birthdays, reactivation, and acquisition/prospecting. They like the intuitive interface, real-time reporting, and deep integrations for granular targeting. Many highlight fast, on-brand creative, done‑for‑you strategy and execution, and proactive, “white‑glove” support that feels like an extension of their team.
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As a Director of Revenue, Post Pilot has been a game changer in terms of actual lift in our bottom line. We have specific automations that trigger repeat purchases and I can use the service to do targeted mailing campaigns. Physical mail is not dead in 2025. PostPilots platform makes it easy to set up campaigns and our CSM, CJ is worth her weight in gold!
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Still one of the best apps on shopify and only getting better
Tom, Daan, Kyle, and everyone else at PostPilot go WAY above and beyond to ensure your complete satisfaction. I have used PostPilot for two campaigns now, and I couldn't be happier with the results ... as well as the feedback I receive from my clients. I LOVE this service!!
This app is amazing. It does everything they say it does. It's definitely worth sending postcards, most people look at their postcards but only 20-30% will open their emails. So far I only tested sending postcards to people that have been active on our website but aren't opening their emails. I was able to set this up using a klaviyo segment. That's the great thing about postpilot, it would get expensive sending postcards to all customers, but if you set up specific segments you can get a good return without spending too much.
Amazing app, concept and service. Everything worked fast and smooth. Their onboarding, design services and customer support is top notch. Our cards look great, integrate with Klaviyo and everything just works. Love PostPilot!
We're just getting started, but the setup was super easy. Sending our first campaign was a breeze. And the approachable pricing made it a no-brainer to test the results. PostPilot makes direct mail very attainable for a small brand.
