Reviews (177)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this direct mail platform delivers strong ROI and often becomes a top channel, boosting repeat purchases and LTV. It’s used for winbacks, post‑purchase flows, birthdays, reactivation, and acquisition/prospecting. They like the intuitive interface, real-time reporting, and deep integrations for granular targeting. Many highlight fast, on-brand creative, done‑for‑you strategy and execution, and proactive, “white‑glove” support that feels like an extension of their team.
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We decided to add direct mail to our marketing mix and the PostPilot team made everything extremely easy. They help set you up with optimized campaigns and then hand it off to their design team to handle the creative on the post cards (which have been awesome). Results have been great so far! I highly recommend giving them a try!
I heard about this service on a podcast, and I couldn't believe they integrated with Shopify and Klaviyo (two tools I use) and can send postcards to most people, even if they only have an email address! This was perfect for me. Setup was easy, but the staff was SO helpful on the creative and process to get setup. So far, highly recommended.
We have been using Post Pilot to send our Kurativ CBD customers a "thank you" coupon for roughly 3 months and have found that this is easily one of our strongest tools in bringing back customers to our website. Tom, our sales rep has been nothing short of amazing in helping us get our campaigns off the ground. Thanks Post Pilot! Awesome work!
One of my favorite Shopify apps. Integrates seamlessly with Shopify and Klaviyo. The user interface is incredibly simple to use, but the result is spectacular. My ROI is fantastic, even after only my first campaign. I am utilizing both automated and one-off campaigns, and so far, I'm extremely happy with the results! Customer service is also superb.
The team is so knowledgeable and has been beyond helpful since Day 1 of working together. This channel has brought some impressive ROI thus far, and we plan to explore potential segments further! I've been blown away by the communication, detail, and attentiveness of the team and always feel like they have our best interest in mind. Definitely worth a try.
I've used A LOT of different apps and I have to say Post Pilot has the best service team, onboarding, and design team. They make it easy to implement and guide you through best practices. Beyond the general service, we saw a great return right away and the way they set up testing for your initial run helps you figure out what works so you don't waste money. 5 Stars all day!
This is my favorite discovery of 2021. After the learning curve of getting the design uploaded (and some kind and quick help from Tom), I sent my first campaign. The cost, quality, and speed are all good. My customers were thrilled! Tom was looking out for me too and I received a 746% ROI in July! I cannot want to use this program for VIP campaigns and the Holiday Season. It's seriously marketing gold.
At first I was skeptical about "old school" postcards....but I was willing to give it a try. Our first postcard was a one-time campaign to win back customers after 120 days of inactivity. The PostPilot postcard exceeded expectations two fold! We then set an auto PostPilot card that to date is one of our best ROAS programs. We have now grown to three automated PostPilot Postcards that continue to outperform most of our other ad programs. The customer service is also exceptional! We love PostPilot!
I am thrilled to write a positive review for Post Pilot! Our experience with them has been nothing short of amazing. They have truly taken care of everything, and have proven to be an incredible addition to our marketing arsenal. We have seen a significant increase in website traffic and sales since working with Post Pilot, and we could not be happier with the results. The team at Post Pilot is professional, responsive, and always goes above and beyond to ensure our satisfaction. They are the real deal!
I was recently reintroduced to PostPilot. My experience has been amazing. I just started to get my toes wet and the results are INSANE. It's producing the highest ROI of any marketing I have ever used. An automated winback campaign that has been running for a little over a month has an ROI of 1071%, and a Conversion Rate of 11.76%. On top of the campaign success, the PostPilot team is amazing. They offer additional campaign ideas, set up the campaigns for you, have an in-house design team that will design the postcards, and are super responsive when I have questions.
