POWR Contact Form Builder

POWR Contact Form Builder

Reviews (691)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive way to build both simple contact forms and complex, multi-step workflows with conditional fields. It’s used for RSVPs, applications, support, surveys, registrations, and payment forms, with flexible embedding and design customization. Integrations with Shopify, Google Sheets, Zapier, and cart workflows are praised, and many highlight fast, knowledgeable live chat support and strong value even on the free plan.

May 22, 2026

Excellent Customer Service. Very quick reply and was able to have answers to a question straight away. Very happy with this app.

Kat Burrows Designs
Australia
Almost 9 years using the app
POWR.io replied May 24, 2026

Thank you so much for the kind review! So glad we could get your questions answered quickly. Reach out anytime, always happy to help!

June 12, 2026

Wonderful experience! Arlyne was extremely helpful. I came across an issue with the email verification and she did her best to help me with it. She was patient,responsive and useful. Thanks a lot!

JOYROOM
Hong Kong SAR
Over 3 years using the app
March 10, 2026

We are unable to delete old email addresses from the submission notifications. Because our email addresses are rather long, the screen cuts off the X that you would normally use to delete. How else can we delete an email?

Council of 101 Orlando
United States
Over 4 years using the app
POWR.io replied March 10, 2026

Hi, thank you for your feedback! We're sorry to hear you're running into trouble removing email addresses from your submission notifications. Please reach out to us at support@powr.io and our team will be happy to help you get that sorted out!

Edited June 29, 2026

I have had several issues with this app. EVERY TIME I try to create a new form, I run into some kind of problem.

They do have a support team that tries to help, but the process is often slow, and the issues are usually with very basic things that should work without requiring technical support.

What is most frustrating is that when you are working on something time-sensitive, waiting for a call with an expert costs both time and money. I've spent hours troubleshooting issues that, in my opinion, should not exist in the first place.

Unfortunately, I cannot recommend this app. I've experienced too many glitches and technical problems, and I believe there are simpler and more reliable alternatives available

ali-begun
Mexico
5 months using the app
POWR.io replied March 9, 2026

Hi there, we are sorry to hear that you're having problems with your app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

March 5, 2026

Excellent form builder, for a reasonable price. Has everything we need such as branching logic and conditional fields. Integrates well with our storefront. Not complete bug-free but customer service has always quickly responded and solved our issues, which is nice!

Gutes vom Gutshof
Austria
About 4 years using the app
POWR.io replied March 6, 2026

Thank you so much for the kind review! We're really glad the Form Builder is working well for your storefront and that features like branching logic and conditional fields are hitting the mark for you.

It's great to hear our support team has been able to help you get things sorted whenever needed.
If you ever need anything else or have suggestions for improvements, we're always here.

June 1, 2026

Prompt response, very help full.

kowsa-7
South Africa
About 10 years using the app
April 27, 2026

Super quick service and very helpful to find the answers!

Luxa
United States
Almost 6 years using the app
February 19, 2026

Very helpful and useful app that integrates with our website. Perfect to receive data points from submitted forms. Integrates well with Google Sheets.

BabyBuddha Products
United States
Over 5 years using the app
POWR.io replied April 17, 2026

Thanks for the review! Great to hear the app is helping you collect data smoothly and that the Google Sheets integration is working well.
If you ever need anything else, you can reach us at support@powr.io.

April 23, 2026

app works well, customer service team very responsive and helpful.

Sangin Instruments
United States
Almost 5 years using the app
February 9, 2026

We’ve been using POWR Form Builder in our Shopify store and while form issues and a subscription hiccup set us back briefly, the support team was exceptional. They were responsive, genuinely helpful, and got our forms fully restored. Exactly the kind of service you want when something breaks.

The app itself is flexible and does the job well with plenty of customization and integrations, and having a team that actually helps when stuff goes sideways made all the difference for us. Definitely worth considering if you want both a capable form builder and support that doesn’t ghost you.

Vorsteiner
United States
About 4 years using the app
POWR.io replied February 9, 2026

Hi there,
Thank you so much for sharing this thoughtful feedback. We really appreciate you highlighting both sides of the experience and we’re glad our team was able to step in quickly and get everything fully restored for you.

It means a lot to hear that our support made the difference when things went sideways. That’s exactly what we aim for. We’re also happy to know the Form Builder’s flexibility and integrations are serving your Shopify store well.

Thanks again for taking the time to leave such a detailed review, and if you ever need help down the road, we’ll be right here.