POWR Contact Form Builder

This app all in all is pretty robust. Its modular format makes it very user friendly, and I appreciate the customizability of it. My only complaint is that it can feel bulky if you're adding conditions to certain aspects as there is no way to actively group items together. Also I've noticed some minor glitches when creating duplicates where the edit page for an item just won't show up.

Love this app, I made a form on a page of a new product that is coming soon, it has not been officially released yet so my form lets customers enter their name, email and we will contact them when the product is in stock and available. That is great because now I have a long list of people with their email addresses that want to know it's arrived, great app and so many possibilities, endless amount of things you could do with this. Easy to use! Thanks....

The app provides an unusable service, why am I being prompted for this? Please cancel my charge! “What happened?
You've requested a page on a website (www.powr.io) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare's system.
What can I do?
If you are the owner of this website:
you should login to Cloudflare and change the DNS A records for www.powr.io to resolve to a different IP address.”

Years ago I paid someone to create a customized contact form for me and when I updated my theme, the customizations were gone. I checked the Shopify help centre and spent about three frustrating minutes trying to edit code myself to recreate my contact form before realizing that I'm not a coder! I went to the app store and added Form Builder by POWr.io. This app is AMAZING! My forms look so much nicer, the app is easy to install, easy to use, it makes it really easy to publish the form to your website and you can easily update a form if you'd like to change it. You can add elements such as text boxes, multiple choice questions and my favourite is the ability to add follow up questions which only appear if the previous question is answered a certain way (i.e. Do you like puppies? Yes or No - but if you answer No it would include a follow up question - Why not?).

If you need a form, I would highly recommend this app!

When you fill out one of the forms you go to a 'success screen' that tells the user they have successfully completed the form. Except the content for this success page is put far far down into a page - which gives the effect of loading a blank page. I contacted the support, who eventually wrote to me and said they had to escalate this issue to a different support team - sounded promising. A week later and after me writing several times to see what the progress was, I got an email saying "there's no workaround to make the submission success message appear on top" They suggested if I know someone who can do advanced coding I could try customising the form's CSS.
We sent out the form for a few people to test, and they all reported back that the form didn't work because after submitting it they were sent to a blank page.
The app is as good as useless to us, the support very slow and didn't resolve what for us is broken functionality - so we will be deleting it and choosing another app.

Fairly easy to use and the customer service help is great!

This app is glitchy and has bugs. Can't edit forms we've made and customer support won't respond to emails.

Cannot access to forms any more. Trying to reset password. Again no email within "a few minutes" So frustrating

Really enjoyed working with this app. I found it very easy to use. I will definitely be using it again for future projects.

Richcarde was a very helpful customer service and technical assistance agent. We are on our way to having the app design that we envisioned.