Reviews (434)

Overall rating
4.6
Counts per rating level
  • 77% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is great for driving sales and conversions with popups for promotions, add-ons, and key announcements like welcome discounts or disclaimers. Many report strong email capture results and find it easy to install and customize, even on the free plan. Reviewers highlight flexible design and targeting options, reliable performance over years of use, and fast, knowledgeable support that quickly resolves issues and theme conflicts.

November 17, 2020

bugging out, tried to hit the support button but is only pre listed questions and not a live person to help out. it keeps playing older versions of my pop up not the newer ones ive corrected.

ALL-GAS
United States
6 months using the app
POWR.io replied November 19, 2020

We're very sorry you encountered an issue with our popup. Our support team has reached out to you with instructions for how to fix the issue you ran into. Please do let us know if there is anything else we can help with!

December 1, 2017

I am not very tech savvy but the support staff were great. I was unable to get my popup working (my fault/ tech difficulty) but they extended my plan so I can use it again for our next sale :)

Sweetmonk
Canada
10 days using the app
November 15, 2019

The free plan allow almost nothing. I also tried other app from the same dev. , specifically the one to bulid "FORMS" and it is advertised as ok with Shopify POS, but it's not. I don't like this.

Concetto è
Italy
18 days using the app
September 20, 2021

It is quite easy to use. The only thing which was difficult to find how to change the text in the after mail. I also thought I can send reviews with this app which is not possible, unfortunately.

Momentino
Austria
20 days using the app
POWR.io replied September 20, 2021

Hi,

Thank you so much for your wonderful review 😊

Rest assured that your feedback was forwarded to our Product team as they continuously update our apps.

Please feel free to reach out to our support team at support@powr.io for any suggestions or queries, and we'll be more than happy to help 💓

March 21, 2023

The app is great and has definitely helped us get a lot more email subscriptions. The customer service is amazing as well. I had some questions and Richcarde M. assisted me with an updated pop up.

Venessa Arizaga
United States
About 2 years using the app
POWR.io replied March 21, 2023

Thanks a lot for taking the time to leave us a review! It was a pleasure assisting you today😇

December 8, 2018

I have run out of inventory and am using Popup to alert my customers and to get contact info from people who wish to be alerted when stock is replenished. Very easy to use!

Thanks Popup!
Colleen

Rotator Rod
United States
Over 1 year using the app
June 7, 2023

I tried many pop-up apps, but POWR honestly has everything I need. Their customer service is excellent. I'm writing this review after I've used the app for a while, and really happy with what it offers.

Mistakes Made™
United States
3 months using the app
POWR.io replied June 7, 2023

Thank you for such wonderful feedback😃️
It's customers like you that make our 24/7 efforts really worth it!!!

November 27, 2020

Highly recommend this app for any site!
super fast setup and looks great at first.
Be aware that some browsers will block pop-ups so be ready to add some other way of getting your customers in the loop too.

MUSOTOKU
Spain
23 minutes using the app
November 11, 2022

I was trying to fix my popup window for forever with no luck. I contacted POWR and within 30 minutes, Richcarde immediately fixed the problem for me! Such great customer service and response time! Thank you!

La Design Boutique
United States
About 2 years using the app
POWR.io replied November 11, 2022

Thank you so much for your review!
We always love to hear that you're enjoying your experience the best way possible with both our features and support team, that's highly appreciated.

We will always be there for you anytime :)

Edited July 26, 2024

Good app and great support! I needed help and Mithsou was very helpful and responded very quickly. Some elements are confusing and need some explanation but the app does what it's supposed to and is priced right.

Outdoor Legacy
United States
Over 3 years using the app