Reviews (434)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is great for driving sales and conversions with popups for promotions, add-ons, and key announcements like welcome discounts or disclaimers. Many report strong email capture results and find it easy to install and customize, even on the free plan. Reviewers highlight flexible design and targeting options, reliable performance over years of use, and fast, knowledgeable support that quickly resolves issues and theme conflicts.
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Richarde was very helpful. He made it much easier for me to get the popup set up and published on my website. He was great!
It is too soon to rate the apps I just published today. I will see how it works out.
The 5 star rating at this time is for the assistance I received from Richarde. Thank you!
Hi there,
Thank you so much for your feedback, and glad to know that you're enjoying your experience with both the app and our support team!
If you ever have any questions, concerns or suggestions, please feel free to contact us again anytime at support@powr.io, we'd love to hear from you again :)
Have been using the app for quite a while. Works as promised, easy to customize and tracks data well. Lost one star as we have experienced some small glitches, but they were promptly corrected by the support team. **Response time of support has been phenomenal and they have explained the issue and the fix.
I hesitate a lot before installing it as I was afraid to not be able to customize the popup look. I was wrong. Don't stop at the cute looking popup they are showing as samples. This app is very powerful and allow you to match easily your store style. There is also lot of features, so you definitely can't go wrong with that one.
Have the pro version, there is no control on the position of the popup that works. When it is to be centred it centers the pop-up both vertically and horizontally on the page, and is not reactive to where the user is. Meaning you have to scroll to see the pop-up, thus defeating the principle purpose of a popup. Disappointed with their support.
Sorry you ran into issues! Our team has reached out to you with instructions for how to solve the problem you encountered. Installing to the theme instead of a single page should solve this. Happy to assist if you keep running into issues!
I've used the app in both free and paid/subscription models. I needed the added features that weren't available in the free one. I like that the app is straightforward to use and the paid plan doesn't lock you in.
I've recently had an issue with billing, but it was quickly resolved by Powr support through Shopify. Thanks, Gaukhar for your assistance.
We're very happy to know you've had a good experience us!
Thank you so much for your review 💙️
I've never been so excited about a popup before! Simple to use, effective, with loads of options to tone it down - mine is for a shipping time announcement & I've set it up to only annoy my customer once per week, fades in calmly, & is simple to click out of. I really hate pop ups from a customer POV but I think this will do the trick without enraging people like me.
Wanted to create a simple mailing list sign-up pop up for my site, but this app was a mess. Not optimized well: mobile version was huge oversized box with a scroll bar. Desktop version repeatedly appeared blank. Emailed them for help/troubleshooting and received no reply. Deleted app and requested refund for the monthly fee. Developer declined. Bad app, bad customer service.
I'm really happy with the POWR popup app and their customer support is excellent! I had some confusion about the subscription level needed for a feature I wanted and Richcarde sorted it out for me. He gave me instructions on how to get a credit from Shopify and extended a discount to help me afford the right plan. Thanks so much for the phenomenal customer service Richcarde!
Thank you for such wonderful feedback😃️
It's customers like you that make our 24/7 efforts really worth it!!!
I used the app to place a Welcome/Discount pop up on my home page for each new visitor. However, I am not satisfied with the options for placement of the pop up. On a computer monitor, when the site first opens, you can't even see the pop up because it's halfway down the page. It would be better if I could place it further up on the page, closer to the header. Richarde was absolutely fantastic in his ability to solve this issue!
We really appreciate you taking the time out to share your experience. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!
I only wanted a "Flash Sale" type of pop up as my first pop up on my website, i opted for the free plan, for now, i had some problems changing the text on the template I chose - It wasn't a straight out write your text in the box. Managed to find my way around it eventually - but it wasn't very clear to start off with..Hoping I can navigate it better 2nd time around. I was contacted very shortly after by a POWR Support member and the issue was clarified to me immediately.
Hi there!
Thank you for taking the time to leave us a review. Please let us know what we can do to earn that last star!
Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.
We truly appreciate your patience! Please let us know if you have any other questions or concerns.