Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

January 24, 2022

Works well and as intended. Fast simple and easy to use. Leaving a star off as it would be great if it could sync with my incoming orders and automatically create pre-orders for those.

Engaging Minds NZ
New Zealand
4 minutes using the app
December 11, 2019

A great looking app with some nice features (I really like the ability to set an end date for preorders) BUT this app will literally break your website load times if you have a large number of SKUs.

Guf
Australia
4 days using the app
Amai replied December 11, 2019

We're sorry to hear that you've faced difficulties using our app and would like to find a solution,
Please respond to our e-mail or contact us via live chat, so we could assist you asap.
Looking forward to your reply!

June 9, 2020

I uninstalled this app and it destroyed my test product. After uninstalling my products add to cart button is gone, and my new pre-order app won't work. @Developer where is your dirty code that you left behind? Really frustrating experience.

Doublemoss
United States
About 6 hours using the app
Amai replied June 9, 2020

Thanks for your feedback and sorry that you've faced such difficulties. We tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!

May 18, 2020

I downloaded this app to receive pre-orders for a new product that was coming in. The app performed very well and was very easy to install and use. I would definitely use this app again when needed. Also, great customer service follow up by Artem.

Select Safety Brands Inc.
Canada
19 days using the app
Amai replied May 18, 2020

Thank you so much! We really appreciate your feedback :)
Don't hesitate to contact us in case of any difficulties! Good luck to your business :)

February 11, 2021

The app was great, but with some bugs. The support team connected via a Collaborator account and broke the collection pages by inserting a script that was running on an infinite loop, probably a bad attempt to show the Pre-order button on the collection pages.

Union Lighting & Decor
Canada
27 days using the app
Amai replied February 16, 2021

Thank you for your review. We apologize for the inconvenience caused.

January 31, 2020

The app works fine, but we have some issues with the export feature and some duplications in the buttons. We have contact customer service and they have given us the worst customer service we have ever had. I am afraid we may be finding a new solution soon if they don't change.

ALOHAS
Spain
Almost 3 years using the app
Amai replied January 31, 2020

Thanks for your feedback. We've contacted you via email, please respond at your convenience to discuss the situation. Thanks in advance!

October 24, 2018

Doesn't work
I installed the tapp
I followed the instructions on how to enable the app
i enabled it for a product, checked inventory etc.
and still my website just shows the "Add To Card" button

My stock is 0, inventory 0, all enabled to show this pre-order button, but it didnt work.

Hentley - Personalised Handmade Leather Goods
Australia
2 days using the app
July 8, 2017

We love this app! We get sales all the time using this button. It has kept me from losing lots of money when people come to out of stock products and they can go ahead and buy now for when the product comes in! There is no measurable about of money this little app has made for me. Love them!

Really Good Pets Shop
United States
Almost 2 years using the app
Edited July 1, 2019

I used this app as advised here and it allowed me to oversell products. It was a really nightmare to correct. The communication is really difficult with the developers. I would not recommend this app. It's been a headache. It is rudimentary in UX and design. I have been nothing but disappointed.

Frances Valentine
United States
4 months using the app
Amai replied July 2, 2019

Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you.
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to rectify the issue immediately.

February 16, 2021

Don't use this app !! After uninstalling the app, the add to cart button is not working, we lose a lot of traffic and conversion, and nobody from the development team resolves the problem
We are still waiting for the customer service response but it looks like they don't know what to do in this case.

Silk & Salt
United States
About 1 hour using the app
Amai replied February 16, 2021

UPDATE 23/02: As mentioned in our email and also as explained to Shopify, the issue was not caused by our app. As explained, the codes in your theme before installation and after uninstallation of the app is exactly the same.