Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

Edited March 6, 2020

Great app! appreciate the quick customer service and follow through! The app works well and was fairly easy to install - it seems a bit expensive but I am glad it has a lot of flexibility.

OMNIA INTIMATES
United States
9 days using the app
Amai replied March 2, 2020

Thanks for your feedback. Please know that it's really important for us to keep our clients satisfied, so please drop us a line at your convenience at contact@spur-i-t.com in order to discuss the situation. Hope to hear from you soon!

March 9, 2020

App needed some config for our theme store and they got back to us in reasonable amount of time and got it fixed. Had issue with billing and in same way they took care of it professionally.

ApexDesk
United States
5 months using the app
Amai replied March 10, 2020

It's really important for us to keep our clients satisfied so feel free to contact us anytime :)
Good luck to your business!

March 14, 2016

Great App and great support! Very quick to respond when I had an issue with the pre order button not integrating with the quick view app I had installed! Would surely recommend it for everyone!

Purayati
India
3 days using the app
April 14, 2016

Your app so far so good.but should add a function that enable user to enable preorder for variant also.If user want to enable only for specific variant there is a option that enable this functionality.

Casedodo
India
5 months using the app
May 1, 2017

Loved it, used it for a promo and it worked perfectly. Also the staff here is super helpful and help me install and make a few tweaks to ensure my app was running correctly. Highly recommend this app!

Aventonbikes
United States
5 months using the app
October 19, 2016

We sell hardwood flooring and some of our product is made to order. This really helps us out. Now we can have our customers order and pay for their products right away and manage our inventory with ease!

Easiklip
Canada
About 2 months using the app
January 18, 2021

I used this app to help us sell in the beginning whilst our production was being made. Very easy to use and if I had any questions they were really quick in getting back to me and help. Would recommend it!

Femique
Sweden
3 months using the app
Amai replied June 7, 2021

Thank you for the review and your recommendation.
It is certainly a pleasure to assist you !

August 6, 2022

The "Contact Support" button is directly next to the "Rate This App" and only one button works... which is "Rate This App". So I am rating product 1 star as I they don't have an easy way to contact support.

Lost Lorelei
Australia
19 minutes using the app
Amai replied August 7, 2022

Hi, to contact support you can click on the chat widget which is located at the bottom right hand corner of the app.

You can see the screenshot here since we can't upload it directly to the screen.
https://prnt.sc/8VFuzXUyIsQt

After checking the chat logs, we found that an automated message informing merchants where the chat widget was located was sent to you as well.

Update 11/8/2022: We had made several attempts to contact you via phone and emails but there was no response from either mode of contact.

February 5, 2016

For anyone is NOT TECH SAVVY listen up: Support is Brilliant! Responsive, helpful and there! Just installed the app - love that you can customize the look, and with the help of support - a breeze to install.

Pearl And Creek
Australia
About 15 hours using the app
March 25, 2020

Technical support was extremely good and the response time was fast. Products can be configured individually, which really suited my needs. It was very easy to install and configuration was quick to implement.

CCND Development
United States
5 days using the app
Amai replied March 27, 2020

Thank you for your feedback :)
Our Support team is available anytime, so don't hesitate to reach out in case of any issues!