Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

November 12, 2020

The pre-order manager got us through a period when we were waiting for inventory to arrive, and allowed us to keep making sales. Thanks so much to the team for the great experience & plenty of customization included.

Jamstik
United States
5 months using the app
Amai replied November 18, 2020

Thank you for the kind words and encouragement. We are glad that our app had assisted you with your business.

January 5, 2016

We integrated this into our store as we launched, and it was a great way to handle some tricky user experience / fulfillment challenges of a new store. If you are going to have pre-orders, this will save you time and energy.

Square Panda
United States
14 days using the app
September 10, 2020

Wow! super easy to set up. It's live 2 minutes after I added the app. The instructions are complete and easy to follow.
I am sending an email out to all my customers that have been waiting to make the purchase.
Thank you!

Racing Additives
United States
11 minutes using the app
Amai replied September 17, 2020

Thank you for the awesome review. We are glad that you find the app useful and we hope that it will help you with your business.

January 13, 2016

It took a few minutes to set up, but the instructional video was a huge help. I am looking forward to ending the constant e-mails about "When will my size be back in stock" and keeping customers on my site even when their favorite items have sold out.

Thank you!
Kelly
Cabooties.com

Cabooties
United States
About 1 hour using the app
November 28, 2016

This is a great app! we are starting with the free version but can see how the full version will be great for our apparel company. If you are ordering samples and need to wait on full production of your supply or just want to get a feel for the sales you are going to have for a proust than this is the app for you!

Asgaurd503
United States
1 day using the app
June 3, 2019

The app is fantastic - but the service from the team is even better. They have bent over backwards to sort out a couple of minor issues I was having for it and went over and above. I love their 24hr chat support - doesn't restrict you if you're in a different part of the world. I can highly recommend this app and the support the team give for it.

Wildcat Mini BMX
United States
23 days using the app
Amai replied June 3, 2019

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Don't hesitate to contact us if you need any help :)

Edited July 4, 2019

The technology itself could be improved as it's pretty rudimentary right now as far as the way it looks onsite. The customer support is great though so I would recommend because the team is very responsive and quick to fix any issues you may have, and they're patient! 5 stars because I wouldn't go with any other similar solution on the market right now.

Tragos
United States
8 days using the app
Amai replied July 9, 2019

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Let us know if you need any help!

Edited January 29, 2017

Really great, does exactly what you need it to do and has great control over how many products can be pre-ordered. Customisation of pre-order buttons and messages on individual listings is good too. Only thing that could be better is to have an option to stop pre-orders on a certain date. Thanks!

EDIT: the developers added that feature really soon after I posted this review! would upgrade to 6 stars if possible

Charming Sushi
United Kingdom
Over 1 year using the app
April 15, 2021

Would love to rate this better as it perfroms a great function for our buisness, butt he customer service from the company is very poor and there coding keeps confliting with other programs so keeps causing glitches and oversells products leading to an issue of refunding alot of items.
Customer serrivce really needs to be worked on and having a Contact number people can call for support to get it fixed would solve alot fo the issues.

The Hall of Heroes
Australia
About 2 months using the app
Amai replied April 21, 2021

Thank you for the feedback. As the issue is theme specific, we require more time for the fix. Upon investigation, we are now compatible with the themes that you are using.

April 18, 2019

Great app! I had a few issues with the pre-order button showing up in places other than the product page, for example, the Quick View modal, and the featured product section in my theme which showcases a single product on the home page, The team was extremely quick to respond to my problem, and fixed it right away. I originally thought this apps (just like almost all shopify apps) was overpriced, but after this outstanding service, I am confident in my purchase. Highly recommend.

Last Best Store
United States
5 months using the app
Amai replied May 13, 2019

Thanks very much for your review, we're very happy we could help solve any issues you were having, even with the difference in timezones.
Don't hesitate to reach out if you need any further assistance!