Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

April 4, 2023

Already uninstalled the app, but there are so many leftovers in my shop theme code, not recommended.

Kidultverse
United Kingdom
8 minutes using the app
Amai replied April 4, 2023

Thank you for your review. As mentioned in our uninstallation guide (which you can refer from our Products and Dashboard page), you are required to select the Uninstall button before uninstalling the app from Shopify dashboard. This is a well documented issue:

https://community.shopify.com/c/shopify-apis-and-sdks/leaving-code-in-the-theme-after-uninstalling-the-app/td-p/636805

Even Shopify recommends reaching out to app developers directly in this post:
https://community.shopify.com/c/shopify-design/how-to-remove-the-code-left-by-the-deleted-app-in-the-code-file/td-p/1283797

The reason for this is because Shopify does not allow our app to remove any scripts as part of the uninstallation process and could only be done at the app side.

Please grant us access and we will remove it for you.

September 26, 2025

This app has been a huge help for managing preorders in our Shopify store. It is easy to use and integrates smoothly with our setup. What impressed us most is the outstanding support team. We recently had an urgent issue and they responded immediately, guided us clearly, and solved the problem extremely fast and professionally.

Weego
Germany
Almost 7 years using the app
Amai replied April 15, 2026

Thank you Weego!

November 24, 2023

Glitched app, does not work sufficiently. I have items set for 'disabled backorder' yet they are available to purchase which in return is causing us so much inconvenience as we are having to personally contact each individual. Will be removing this app as soon as we upgrade our website.

Gee Hair
United Kingdom
5 months using the app
Amai replied November 27, 2023

Thank you for your review. Here are some of the findings during our troubleshooting. You can refer to our email to you which provides more details such as screenshots.

- The continue selling when out of stock options are turned on.

- From our logs the last time someone turned off the pre-order for the product was in August.

- There was another pre-order app already installed on 16th May, 2 months before our app was installed.

As mentioned in the email, we would require your assistance to ask Shopify for any audit trial and we can further proceed with our investigation to identify the root cause. Thank you.

March 22, 2025

App is super glitchy, doesn't work, and the support is very slow and poor. They tried to fix the issue but it only delayed us when we should have just tried a different app from the start.

MAI
Canada
Over 2 years using the app
October 24, 2023

Great customer service, solved an issue within my theme in just a few hours.

Primalash
United Kingdom
4 days using the app
October 10, 2016

Excited to see this app offered!

Bud And June
United States
1 minute using the app
December 6, 2016

Great App! Its a useful feature.

Tehilim Book
United States
Almost 4 years using the app
September 26, 2016

I have been wanting an app like this for awhile, so excited about it

Clothing By Desiree
New Zealand
4 minutes using the app
June 16, 2016

An excellent app which every serious store owner should have in their arsenal!

Makemeavailble
United Kingdom
15 days using the app
March 8, 2017

I love this app, it works great and has really helped me generate a lot more business :D

Barba Nortena
United States
12 months using the app