Reviews (544)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably manages pre-orders, backorders, and made‑to‑order items so they can keep selling when stock runs out. They like clear pre-order messaging with ship‑by dates across product pages, cart, checkout, and emails, plus automatic pre-order when inventory hits zero and variant-level controls. Many highlight flexible customization, solid theme integration, helpful analytics, and fast, proactive support that assists with setup, fixes conflicts, and implements requested tweaks.

March 23, 2020

good support when things needs fixed - this app is really important for my business - highly recommend

Old Tom
United Kingdom
6 months using the app
Amai replied March 27, 2020

Thanks! We are just happy to be useful so don't hesitate to reach out :)
Good luck to your business!

April 23, 2020

great costumer oriented service:) i enjoyed the simplicity of this app. Check out works and we can sell

Hundpur.com
Germany
23 minutes using the app
Amai replied April 23, 2020

Thanks! Hope you will keep enjoying it!

March 16, 2017

Great app! Had a couple issues with our theme, but support was fast and professional and helped me set it up within 2 days.

Physiclo
United States
6 days using the app
May 20, 2019

Very good customer service, got great help with my problem that I couldn't figure out. Love the customisation part as well.

IAMRUNBOX
Sweden
4 days using the app
Amai replied May 20, 2019

Thank you for your review! We're glad that our team was able to help you. If you need anything else, don't hesitate to contact us!

Edited February 5, 2019

Great app and the support is fantastic! Just got some help from the team and they were able to sort it out in minutes. Highly recommended!

Socialerevolution
United States
Over 2 years using the app
March 14, 2020

App broke the "add to cart" button due to an automated update. b2b business was off for 3 days. no orders possible until we removed the code.

kyBoot Walk On Air LLC - Partner Shop
United States
Almost 4 years using the app
Amai replied March 16, 2020

Thanks for your feedback. We tried to contact you over the phone and via email but didn't receive any response yet. Please drop us a line at your convenience in order to discuss the situation.

January 12, 2022

Very Faulty - it works only when it decides it wants to work. There are countless products that will not shift over - and your customer service tabs are not working they are broken

Dragon Novelties
United States
3 days using the app
Amai replied January 12, 2022

Update 18/1/2021: After sending 4 follow up emails we had still yet to get a reply from you in regards of your issue. Kindly contact if you require any further assistance.

Thank you for your review. We are still pending your email reply in regards to your issue with the Coming Soon feature. The email was sent to the email address that starts with "store". The Pre-Order Manager uses the Shopify API. Any products that is imported to your store will show up on our app.

March 25, 2020

Absolutely fantastic. We used this to provide pre-orders for our first album release. We are extremely satisfied with the app... and will be reinstalling and using each time we need it.

Curation Records
United States
About 1 month using the app
Amai replied March 27, 2020

Thanks for such kind words! Your feedback is really appreciated!

November 4, 2022

Firstly had some issues installing the app, but great customer service team and they helped very promptly to fix any issues. App working seamlessly in my shop and very easy to use. Over all very happy with this add-on and would definitely recommend !

Wonderlandworld
United Kingdom
2 days using the app
Amai replied November 18, 2022

Thank you for your kind words.
It is certainly a pleasure to assist you !

April 3, 2016

This app really helps to increase our sales! Wonderful for when you know a large shipment of products are on their way and instead of waiting for the arrival, simply run a pre-order sales event. You not only are receiving revenue, but your clients love the pre-order discounts you offer them..win win situation!

Madmineralsmakeup
United States
About 2 months using the app