PreProduct pre‑order

PreProduct pre‑order

Reviews (108)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, reliable pre-order solution for launches, long lead times, and demand validation. They value flexible payment options (register interest, deposits, pay at shipment), mixed-cart controls, customer self-management, and integrated emails. Many say setup is quick, works well with Plus and ERPs, and fits store themes. Support is frequently praised as fast, hands-on, and willing to customize and add features.

November 7, 2024

PreProduct worked great for my store and was easy to set up. When I needed help their customer support was quick and easy. I'll be using it again.

Cold Smoke U
United States
25 days using the app
July 24, 2024

We love this app and it has been amazing for us. We've had no major issues and things run smoothly. When we had a small problem, Oli was super quick to get to us and helped us resolve the problem quickly. Highly recommend using this app if your shop does pre-orders.

Otaku Owlet
United States
Over 1 year using the app
May 29, 2024

We needed some customisation done for our website. Oli was very generous in creating a bespoke solution to our problems.

Living Entertainment
Australia
About 3 years using the app
April 17, 2024

This app worked very well for two new product introductions by my company. The support I needed was quickly provided via email.

Synclavier Digital
United States
Over 1 year using the app
April 5, 2024

PreProduct and their team have been our go-to Pre-Order app for a while now and it is very easy to use! It's straightforward with plenty of customization. Their customer service team is very prompt at replying to inquiries and the few times we've needed a hand, they've always come through with solutions to our questions.

Great support, great app!

JessEm Tool Company
Canada
Over 1 year using the app
April 4, 2024

Setting up & working with Pre-Product was a seamless & breezy experience. Oli helped answer all of our technical questions & continues to be a strong advisor as we continue to build out this feature on our website.

MìLà
United States
About 1 month using the app
January 17, 2024

Their service is great!! I was having problems with the app (no one else was in our organization) and contacted their service team. Got a response very quickly, went back and forth trying different option with no luck. Finally, we determined that Chrome needed to be updated on my computer. Was never a problem with the app and they helped me solve it in a very short time!! Kudos to the PreProduct support team!!!

Glazer's Camera
United States
About 2 years using the app
November 20, 2023

Excellent, fast support. The App is superb for promoting and garnering interest in new product launches.

Fogstar
United Kingdom
8 months using the app
October 17, 2023

Awesome support and great flexibility with this app. Perfect for how we want to present our product to customers when we have high-demand and low stock. Oli is super helpful in supporting any random request we may have.

popcuts
Canada
2 months using the app
September 27, 2023

Super easy to set up and immediate help was available due to a bug in my theme. Amazing and very grateful.

LOCK'D IN
United States
4 months using the app