PreProduct pre‑order

PreProduct pre‑order

Reviews (108)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, reliable pre-order solution for launches, long lead times, and demand validation. They value flexible payment options (register interest, deposits, pay at shipment), mixed-cart controls, customer self-management, and integrated emails. Many say setup is quick, works well with Plus and ERPs, and fits store themes. Support is frequently praised as fast, hands-on, and willing to customize and add features.

August 18, 2023

Very happy with this app so far: the installation was quick and smooth as well as the amazing support from Oli. Would highly recommend!

Mrs. Alice
United Kingdom
About 7 hours using the app
August 22, 2023

I really appreciate the customer service at PreProduct, specifically Oli! The team at PreProduct is always able to help. I also have noticed that the app itself has gotten more updated and better than when we first started using it. Definitely recommend!

PatBO
United States
12 months using the app
March 30, 2020

Great way to make sales before buying stock, also helped us release new products. Customer service polite and helpful

Typified
United Kingdom
6 months using the app
March 23, 2021

This app is great if you want to build hype for your new product - The service of the PreProduct team is awesome and super fast!

shredbrothers
Germany
4 days using the app
April 18, 2022

This app is really easy to use and straightforward. Wonderful customer service if you have any questions, too! Highly recommend.

Oatman Farms LLC
United States
6 days using the app
June 30, 2022

The support team is absolutely wonderful! They have helped out with any query we have and have acted so promptly. Highly recommend this app!!

Cockatoo Cocktails
Australia
3 months using the app
August 3, 2021

This app is was exactly what I needed and the customer service is second to none. We pre-sold many of our winter jackets because of this tool.

Pilot Athletic
Australia
5 months using the app
November 30, 2022

App interface incredibly user friendly, issues rectified immediately, extremely friendly and efficient customer service! Definitely recommend this app.

Mochi
Netherlands
3 months using the app
February 24, 2023

Oli and the team at PreProduct are always prompt with solving any set-up issues. The app itself is smooth and has a great user experience. It is helping us materially.

Ecoy
Australia
3 months using the app
April 9, 2021

Super responsive and very helpful team! Ultimately this app was not quite right for our purposes, but I would highly recommend it to any company looking to up their pre-order and deposit game.

Era Design
Canada
About 1 month using the app