Reviews (3,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highlight premium print quality across many products, with vibrant colors and garments that last. They value the large, frequently updated catalog and smooth Shopify integration with automated fulfillment and easy listing edits. Many find it beginner‑friendly, with strong design tools and mockup generator. Merchants appreciate low inventory risk, fast and reliable shipping, educational resources, and responsive support, calling it a game changer for launching and scaling brands.
Refine
-
By rating
I love how easy this is to use and how quickly I can apply one design to many products. What a lifesaver!
Thanks for your amazing review! We're delighted to hear our platform is making product creation faster and easier. Wishing you continued success 🚀!
As a single mom trying to start a business so I can create a better life for my kids, I am so incredibly grateful for these two companies and their ability to work together.
Super easy to create and load into my store!
I genuinely hope someone from Printful’s technical team finally sees this.
I’ve been dealing with an unresolved Shopify connection issue for over a year. Multiple support agents have already confirmed:
* they can see the conflicting backend Shopify connection
* verification has already been completed multiple times
* customer service agents themselves do not have authority to manually resolve or disconnect the issue
Despite this, I continue being taken through the same repeated customer service loop with no actual technical resolution.
I’ve provided:
* repeated verification
* screenshots
* proof of ownership
* explanations regarding loss of access to an old domain email
Yet the issue remains unresolved while my business deadlines continue approaching.
I currently need to:
* order samples THIS WEEK
* sign up for the Growth Plan
* prepare for an important May 17 event
What has been most frustrating is not simply the technical issue itself, but the repeated contradictions:
first being told the issue can be resolved after verification, then later being told customer service agents cannot make the backend changes required.
At this stage, I am respectfully asking for direct technical escalation from someone authorized to resolve backend Shopify connection conflicts.
For comparison, Shopify and Printify customer support have both been significantly more responsive and solution-oriented whenever issues arose.
Ticket Reference: #4969314
I truly hope this matter can finally be resolved properly.
We're sorry that your experience 🙏. This is not what we want for our customers. We've located your account and forwarded your feedback and ticket details to our Support team. They will be in touch with you as soon as possible to review the situation and help find a resolution.
Far too expensive for the quality and delivery experience provided.
I started with a Printful Growth subscription, built an entire collection, and ordered samples of multiple products with high expectations. Unfortunately, the experience quickly became disappointing due to extremely long shipping times, delivery issues, and underwhelming product and print quality.
For the price being charged, neither the garments nor the prints justify the cost or the wait. Some orders took far longer than expected, while others showed as delivered despite never arriving. As a store owner, this immediately raises concerns about trusting the same experience with your own customers.
The overall finish and presentation also felt far more “generic print-on-demand” than premium quality.
Honestly, customers receive international orders from China faster than this.
For anyone considering using Printful for their brand, manage your expectations carefully.
We're sorry that your experience didn't meet expectations. We appreciate you taking the time to share your detailed feedback. Please reach out to our Support team, and we'll be happy to take a closer look at the issues you've encountered and see if there's anything we can do to make things right 🙏.
I Love it, my preferred choice
Seamless sync.
This is an amazing app! it handles inventory, printing, and shipping automatically. it also removes the upfront cost other manufacturing products. I am new to this app but what I have read, I know that I am in good hands. I cant wait to explore more.
Nothing but good experiences so far. The one incident was corrected with professionalism and quickly as well.
I have heard very good things. Technically I am unsure at this time as I myself have not ordered any products from my store yet, however, I am hoping that my DPI works well and prints clearly. Thank you